Nursing homeActive
Coos County Nursing Home
364 Cates Hill Rd Po Box 416, Berlin, NH 035706037522343100 certified beds · 77 residentsGovernment - CountyMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
11
● 0● 11● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-02-26
Standard
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 4
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · New Hampshire Health Facilities Administration · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-02-26 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2024-12-18 | Standard | 070 | CMS-2567 (Care Compare) | — |
| 2023-12-08 | Standard | 020 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · New Hampshire Health Facilities Administration publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-08Record 305102-20260226-F759
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-04-13Record 305102-20260226-F880
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-29Record 305102-20241218-F604
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 305102-20241218-F609
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-21Record 305102-20241218-F644
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-29Record 305102-20241218-F658
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-29Record 305102-20241218-F686
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-29Record 305102-20241218-F695
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-29Record 305102-20241218-F842
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-20Record 305102-20231208-F604
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-20Record 305102-20231208-F658
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.80
Facility
New Hampshire
National
New Hampshire 0.78 · National 0.69
Total nurse hours per resident day4.93
Facility
New Hampshire
National
New Hampshire 3.90 · National 3.86
Weekend total nurse hours4.23
Facility
New Hampshire
National
New Hampshire 3.47 · National 3.42
Total nursing staff turnover51%
Facility
New Hampshire
National
New Hampshire 44% · National 46%
Registered nurse turnover46%
Facility
New Hampshire
National
New Hampshire 41% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | New Hampshire | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 7.7% | 4.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 5.4% | 4.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 25.0% | 17.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 8.1% | 2.1% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 20.0% | 22.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 9.8% | 5.4% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 33.4% | 19.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Belanger, Louise Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Berry Dunn Mcneil & Parker LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Brady, Thomas Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Camden National Cooperation Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Cardenas, Javier Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Vachon & Clukay & Co, PC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Belanger, Louise Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Berry Dunn Mcneil & Parker LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Brady, Mark Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Brady, Mark Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Brady, Mark Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Brady, Thomas Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Camden National Cooperation Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Cardenas, Javier Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Coos County Organization | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Gorman, Raymond Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Mudgett, Alicia Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Pharmacy Corporation Of America Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Theberge, Robert Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Vachon & Clukay & Co, PC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New Hampshire.
No county cost figures on file for Coos.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Saint Vincent Rehabilitation & Nursing Center Berlin | 1.4 mi | 2025-06-19 | 4130 |
| Country Village Center, Genesis Healthcare Lancaster | 19.8 mi | 2025-09-11 | 190 |
| Morrison Nursing Home Whitefield | 22.7 mi | 2026-01-08 | 2172 |
| Mineral Springs North Conway | 32.2 mi | 2025-08-07 | 1251 |
| Rumford Community Home Rumford | 30.7 mi | 2026-04-22 | 0271 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |