Nursing homeActive

Salemhaven

23 Geremonty Drive, Salem, NH 030796038935586110 certified beds · 89 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
14
4100
Penalties · 3 yrs
none on file
Last survey
2025-08-14
Standard
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 4
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · New Hampshire Health Facilities Administration · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-08-14Standard160CMS-2567 (Care Compare)
2024-08-08Standard320CMS-2567 (Care Compare)
2023-08-02Standard020CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · New Hampshire Health Facilities Administration publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-08-14Standard survey · 7 deficienciesOfficial report
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-23Record 305058-20250814-F658
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-08Record 305058-20250814-F690
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-09Record 305058-20250814-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-28Record 305058-20250814-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 305058-20250814-F880
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-30Record 305058-20250814-F887
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2025-09-30Record 305058-20250814-F565
2024-08-08Standard survey · 5 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-11Record 305058-20240808-F609
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 305058-20240808-F880
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2024-09-10Record 305058-20240808-F623
F641Ensure each resident receives an accurate assessment.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-09-12Record 305058-20240808-F641
F730Observe each nurse aide's job performance and give regular training.Scope/severity BPaperwork
Staffing
Pattern; potential for minimal harm.Corrected 2024-08-12Record 305058-20240808-F730
2023-08-02Standard survey · 2 deficienciesOfficial report
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-23Record 305058-20230802-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-09-01Record 305058-20230802-F812

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.71
Facility
New Hampshire
National
New Hampshire 0.78 · National 0.69
Total nurse hours per resident day3.89
Facility
New Hampshire
National
New Hampshire 3.90 · National 3.86
Weekend total nurse hours3.32
Facility
New Hampshire
National
New Hampshire 3.47 · National 3.42
Total nursing staff turnover42%
Facility
New Hampshire
National
New Hampshire 44% · National 46%
Registered nurse turnover36%
Facility
New Hampshire
National
New Hampshire 41% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNew HampshireNational
Percentage of long-stay residents with pressure ulcers
lower is better
7.3%4.2%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.3%4.4%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
21.3%17.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.7%2.1%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.4%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
22.6%22.7%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.5%5.4%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
16.4%19.0%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Covenant Health
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Milliard, Raymond
Individual
CONTRACTED MANAGING EMPLOYEENOT APPLICABLE
Milliard, Raymond
Individual
CORPORATE DIRECTORNOT APPLICABLE
Murray-Potrin, Kathy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Murray-Potrin, Kathy
Individual
CORPORATE OFFICERNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New Hampshire.

No county cost figures on file for Rockingham.

Nearby nursing homes

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Warde Health Center
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3.3 mi2026-03-04030
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4.1 mi2026-01-070292
Cedar View Rehabilitation And Healthcare Center
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M I Nursing & Restorative Center
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Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01