Nursing homeActive
Hillsborough County Nursing Home
400 Mast Road, Goffstown, NH 030456036275540300 certified beds · 239 residentsGovernment - CountyMedicare and Medicaid
Surveys on file
3
since 2024
Deficiencies
9
● 0● 9● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-05-07
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 3
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · New Hampshire Health Facilities Administration · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-05-07 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2025-04-03 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2024-05-01 | Standard | 040 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · New Hampshire Health Facilities Administration publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-17Record 305048-20260507-F658
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-17Record 305048-20260507-F761
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-06-17Record 305048-20260507-F880
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-09Record 305048-20250403-F658
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-09Record 305048-20250403-F880
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-21Record 305048-20240501-F554
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-24Record 305048-20240501-F686
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-21Record 305048-20240501-F726
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-19Record 305048-20240501-F812
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.73
Facility
New Hampshire
National
New Hampshire 0.78 · National 0.69
Total nurse hours per resident day3.74
Facility
New Hampshire
National
New Hampshire 3.90 · National 3.86
Weekend total nurse hours3.32
Facility
New Hampshire
National
New Hampshire 3.47 · National 3.42
Total nursing staff turnover30%
Facility
New Hampshire
National
New Hampshire 44% · National 46%
Registered nurse turnover10%
Facility
New Hampshire
National
New Hampshire 41% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | New Hampshire | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 2.5% | 4.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 7.1% | 4.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 31.0% | 17.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 2.5% | 2.1% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 21.4% | 22.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 4.0% | 5.4% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 28.5% | 19.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| County Of Hillsborough Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Adams, Paula Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Batlivala, Zubin Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bennett, Christopher Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Burt, Phyllis Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ciminesi, Steven Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| County Of Hillsborough Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Dubois, Tonya Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Grady, Patrick Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Holt, Kathy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lazzar, Linda Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Locke, Rachel Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Mcallister, Geoffrey Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ramsay, Sheryl Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Richardson, Ronda Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ross, David Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rowe, Robert Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Snook, Heidi Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Soucy, Michael Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Tash, Lisa Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Vachon & Clukay & Co, PC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Adams, Paula Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Amergis Healthcare Staffing, Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Batlivala, Zubin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bennett, Christopher Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Burt, Phyllis Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ciminesi, Steven Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| County Of Hillsborough Organization | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE | — | — |
| County Of Hillsborough Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Dubois, Tonya Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Fusion Medical Staffing LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Grady, Patrick Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Holt, Kathy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lazzar, Linda Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Locke, Rachel Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mas Medical Staffing LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mcallister, Geoffrey Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mecare Staffing Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Pappas, Antonie Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Pappas, Antonie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ramsay, Sheryl Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Richardson, Ronda Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ross, David Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rowe, Robert Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Rowe, Robert Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Snook, Heidi Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Soucy, Michael Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Soucy, Michael Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Tash, Lisa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Vachon & Clukay & Co, PC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New Hampshire.
No county cost figures on file for Hillsborough.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Goffstown Nursing And Rehab Center Goffstown | 1.2 mi | 2025-12-03 | 3310 |
| Bedford Nursing & Rehabilitation Center Bedford | 3.3 mi | 2025-12-17 | 1131 |
| Hackett Hill Healthcare Center Manchester | 3.4 mi | 2026-04-24 | 3111 |
| Bedford Hills Center Bedford | 4.2 mi | 2025-08-21 | 231 |
| Courville At Manchester Manchester | 3.6 mi | 2026-05-06 | 1172 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |