Nursing homeActive

Heritage of Webster County

636 North Locust Street, Red Cloud, NE 68970402746229643 certified beds · 30 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
20
0200
Penalties · 3 yrs
1 action
Last survey
2025-08-14
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 3
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Nebraska DHHS · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-08-14Standard0110CMS-2567 (Care Compare)
2024-06-27Standard080CMS-2567 (Care Compare)
2023-06-29Standard010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Nebraska DHHS publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-08-14Standard survey · 11 deficienciesOfficial report
F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-25Record 285225-20250814-F605
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity FStandard
Abuse & neglect
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-25Record 285225-20250814-F607
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-25Record 285225-20250814-F609
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-25Record 285225-20250814-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-25Record 285225-20250814-F689
F712Ensure that the resident and his/her doctor meet face-to-face at all required visits.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-25Record 285225-20250814-F712
F729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-25Record 285225-20250814-F729
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-25Record 285225-20250814-F756
F759Ensure medication error rates are not 5 percent or greater.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-25Record 285225-20250814-F759
F844Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-25Record 285225-20250814-F844
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-25Record 285225-20250814-F880
2024-06-27Standard survey · 8 deficienciesOfficial report
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-31Record 285225-20240627-F582
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-31Record 285225-20240627-F604
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-31Record 285225-20240627-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-31Record 285225-20240627-F657
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-31Record 285225-20240627-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-31Record 285225-20240627-F686
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-31Record 285225-20240627-F880
F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-07-31Record 285225-20240627-F882
2023-06-29Standard survey · 1 deficiencyOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-28Record 285225-20230629-F580

Penalties & enforcement

DateActionAmountSource
2025-08-14Denial of payment for new admissions
Payment denial for 17 days, from 2025-09-12
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.81
Facility
Nebraska
National
Nebraska 0.67 · National 0.69
Total nurse hours per resident day3.91
Facility
Nebraska
National
Nebraska 3.98 · National 3.86
Weekend total nurse hours3.08
Facility
Nebraska
National
Nebraska 3.49 · National 3.42
Total nursing staff turnover60%
Facility
Nebraska
National
Nebraska 49% · National 46%
Registered nurse turnover60%
Facility
Nebraska
National
Nebraska 44% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNebraskaNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.8%4.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.9%4.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
30.3%20.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.0%2.8%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.3%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
15.3%19.0%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
8.1%5.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
29.9%19.3%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Benge, Danny
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cook, Lamont
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Daniels, Bethany
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Elliott, Bill
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Garwood, Dave
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hitchler, Linda
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ord, Wendell
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Tietjen, Lana
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Daniels, Bethany
Individual
ADP OF THE SNFNOT APPLICABLE
Durr, Michele
Individual
ADP OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Nebraska.

No county cost figures on file for Webster.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Adept Nursing & Rehab of Blue Hill
Blue Hill
16.8 mi2025-04-170271
Smith Center Health And Rehab
Smith Center
27.2 mi2025-04-16161
Sunporch Of Smith County
Smith Center
25.5 mi2024-10-24040
Accura Healthcare of Franklin
Franklin
23.5 mi2025-03-20090
Good Samaritan Society - Superior
Superior
24.1 mi2025-07-100150
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01