Nursing homeActive
Heritage of Bel Air
1203 North 13th Street, Norfolk, NE 687014023714991112 certified beds · 105 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
11
● 0● 10● 1
Penalties · 3 yrs
—
none on file
Last survey
2025-07-31
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Nebraska DHHS · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-07-31 | Standard | 040 | CMS-2567 (Care Compare) | — |
| 2024-07-30 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2023-07-25 | Standard | 031 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Nebraska DHHS publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-08Record 285089-20250731-F759
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-08Record 285089-20250731-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-08Record 285089-20250731-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-08Record 285089-20250731-F880
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 285089-20240730-F689
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 285089-20240730-F757
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 285089-20240730-F880
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-08-22Record 285089-20230725-F689
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-22Record 285089-20230725-F684
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-22Record 285089-20230725-F757
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-22Record 285089-20230725-F880
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.59
Facility
Nebraska
National
Nebraska 0.67 · National 0.69
Total nurse hours per resident day3.94
Facility
Nebraska
National
Nebraska 3.98 · National 3.86
Weekend total nurse hours3.36
Facility
Nebraska
National
Nebraska 3.49 · National 3.42
Total nursing staff turnover36%
Facility
Nebraska
National
Nebraska 49% · National 46%
Registered nurse turnover19%
Facility
Nebraska
National
Nebraska 44% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Nebraska | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 0.8% | 4.0% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.7% | 4.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 4.8% | 20.7% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.3% | 2.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 10.2% | 19.0% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 5.7% | 5.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 16.6% | 19.3% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Vetter Senior Living Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Hirschman, Bryon Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Stuhr, Brian Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Vanekeren, Glenn Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Vetter Senior Living Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Vetter, Eldora Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Vetter, Jack Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Vsl Vetter Health Services LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Zamora, Tracy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hirschman, Bryon Individual | CONTRACTED MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Stuhr, Brian Individual | CONTRACTED MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Stuhr, Brian Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Vanekeren, Glenn Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Vanekeren, Glenn Individual | CONTRACTED MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Vetter, Eldora Individual | CONTRACTED MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Vetter, Eldora Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Vetter, Jack Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Vetter, Jack Individual | CONTRACTED MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Zamora, Tracy Individual | CONTRACTED MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
Part of a chain
Vetter Senior Living — 22 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Nebraska.
No county cost figures on file for Madison.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| St. Joseph's Rehabilitation and Care Center Norfolk | 0.7 mi | 2026-04-29 | 1290 |
| Accura HealthCare of Pierce Pierce | 11.7 mi | 2026-04-21 | 2160 |
| Community Pride Care Center Battle Creek | 9.7 mi | 2025-12-31 | 090 |
| Arbor Care Centers-Countryside LLC Madison | 14.4 mi | 2026-06-15 | 2282 |
| Stanton Health Center Stanton | 12.1 mi | 2026-05-27 | 0110 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |