Nursing homeActive

Springbrook Nursing and Rehabilitation Center

195 Springbrook Avenue, Clayton, NC 275209195507200100 certified beds · 95 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
5
since 2022
Deficiencies
28
1252
Penalties · 3 yrs
$25,625
2 fines · 1 action
Last survey
2025-04-24
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 4
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · North Carolina Division of Health Service Regulation · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-04-24Complaint010CMS-2567 (Care Compare)
2024-08-30Complaint010CMS-2567 (Care Compare)
2024-06-05Complaint001CMS-2567 (Care Compare)
2024-02-13Standard1121CMS-2567 (Care Compare)
2022-09-22Standard0110CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · North Carolina Division of Health Service Regulation publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-04-24Complaint survey · 1 deficiencyOfficial report
F602Protect each resident from the wrongful use of the resident's belongings or money.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-18Record 345569-20250424-F602
2024-08-30Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-08Record 345569-20240830-F684
2024-06-05Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-05-21Record 345569-20240605-F600
2024-02-13Standard survey · 14 deficienciesOfficial report
F760Ensure that residents are free from significant medication errors.Scope/severity JHarm
Medication
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-01-18Record 345569-20240213-F760
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 345569-20240213-F550
F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 345569-20240213-F553
F661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 345569-20240213-F661
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 345569-20240213-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 345569-20240213-F684
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 345569-20240213-F690
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 345569-20240213-F693
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 345569-20240213-F695
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 345569-20240213-F812
F814Dispose of garbage and refuse properly.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 345569-20240213-F814
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 345569-20240213-F842
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity EStandard
Records
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-11Record 345569-20240213-F867
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2024-03-11Record 345569-20240213-F584
2022-09-22Standard survey · 11 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-18Record 345569-20220922-F550
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-18Record 345569-20220922-F578
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-18Record 345569-20220922-F677
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-18Record 345569-20220922-F693
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-18Record 345569-20220922-F695
F745Provide medically-related social services to help each resident achieve the highest possible quality of life.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-18Record 345569-20220922-F745
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-18Record 345569-20220922-F758
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-10-18Record 345569-20220922-F812
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity EStandard
Records
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-10-18Record 345569-20220922-F867
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-18Record 345569-20220922-F883
F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-10-18Record 345569-20220922-F947

Penalties & enforcement

DateActionAmountSource
2024-06-05Civil money penalty$8,824CMS · Penalties
2024-02-13Civil money penalty$16,801CMS · Penalties
2024-02-13Denial of payment for new admissions
Payment denial for 9 days, from 2024-03-02
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.72
Facility
North Carolina
National
North Carolina 0.61 · National 0.69
Total nurse hours per resident day3.95
Facility
North Carolina
National
North Carolina 3.83 · National 3.86
Weekend total nurse hours3.53
Facility
North Carolina
National
North Carolina 3.40 · National 3.42
Total nursing staff turnover51%
Facility
North Carolina
National
North Carolina 49% · National 46%
Registered nurse turnover50%
Facility
North Carolina
National
North Carolina 46% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNorth CarolinaNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.9%5.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.2%3.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
21.2%14.0%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
3.2%2.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
23.8%15.6%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
1.6%7.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
14.7%21.3%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Boice, Gale
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Principle Long Term Care, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Boice, Gale
Individual
CORPORATE OFFICERNOT APPLICABLE
Boice, Gale
Individual
ADP OF THE SNFNOT APPLICABLE
Hill, Raymond
Individual
ADP OF THE SNFNOT APPLICABLE
Hill, Raymond
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Hill, Robert
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Hill, Robert
Individual
ADP OF THE SNFNOT APPLICABLE
Hill, Stephen
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Hill, Stephen
Individual
ADP OF THE SNFNOT APPLICABLE
Johnson, Dianne
Individual
CORPORATE OFFICERNOT APPLICABLE
Kendall, Tami
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Kendall, Tami
Individual
ADP OF THE SNFNOT APPLICABLE
Lue, John
Individual
ADP OF THE SNFNOT APPLICABLE
Lue, John
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Part of a chain
Principle Long Term Care40 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or North Carolina.

No county cost figures on file for Johnston.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Clayton Rehabilitation and Healthcare Center
Clayton
1.5 mi2026-02-130362
Barbour Court Nursing and Rehabilitation Center
Smithfield
8.2 mi2026-02-26170
Wellington Rehabilitation and Healthcare
Knightdale
10.7 mi2025-11-180211
Bellarose Nursing And Rehab
Garner
9.1 mi2025-07-24000
Smithfield Manor Rehabilitation and Healthcare Cen
Smithfield
10.5 mi2026-04-231164
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01