Nursing homeActive

NC State Veterans Home - Black Mountain

62 Lake Eden Road, Black Mountain, NC 287118282576800100 certified beds · 82 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
13
1111
Penalties · 3 yrs
$12,759
1 fine
Last survey
2025-12-04
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 3
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · North Carolina Division of Health Service Regulation · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-12-04Standard020CMS-2567 (Care Compare)
2025-02-19Complaint010CMS-2567 (Care Compare)
2024-09-05Standard161CMS-2567 (Care Compare)
2023-05-12Standard020CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · North Carolina Division of Health Service Regulation publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-12-04Standard survey · 2 deficienciesOfficial report
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-12-30Record 345558-20251204-F645
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-30Record 345558-20251204-F880
2025-02-19Complaint survey · 1 deficiencyOfficial report
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-17Record 345558-20250219-F607
2024-09-05Standard survey · 8 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-11-30Record 345558-20240905-F600
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-01Record 345558-20240905-F565
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-01Record 345558-20240905-F582
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-01Record 345558-20240905-F583
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-01Record 345558-20240905-F684
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-01Record 345558-20240905-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-01Record 345558-20240905-F812
F572Give residents a notice of rights, rules, services and charges.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2024-10-01Record 345558-20240905-F572
2023-05-12Standard survey · 2 deficienciesOfficial report
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-10Record 345558-20230512-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-10Record 345558-20230512-F812

Penalties & enforcement

DateActionAmountSource
2024-09-05Civil money penalty$12,759CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.46
Facility
North Carolina
National
North Carolina 0.61 · National 0.69
Total nurse hours per resident day5.43
Facility
North Carolina
National
North Carolina 3.83 · National 3.86
Weekend total nurse hours4.33
Facility
North Carolina
National
North Carolina 3.40 · National 3.42
Total nursing staff turnover45%
Facility
North Carolina
National
North Carolina 49% · National 46%
Registered nurse turnover44%
Facility
North Carolina
National
North Carolina 46% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNorth CarolinaNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.7%5.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.8%3.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
10.9%14.0%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.4%2.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
14.6%15.6%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.5%7.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
16.7%21.3%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Nc Dept Of Miltary And Veterans Affairs Nc Division Of Veteran Aff
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Banks, Kathleen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Jones, Brandee
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Nc Dept Of Miltary And Veterans Affairs Nc Division Of Veteran Aff
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Stephens, Nicole
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Banks, Kathleen
Individual
ADP OF THE SNFNOT APPLICABLE
Banks, Kathleen
Individual
CORPORATE DIRECTORNOT APPLICABLE
Jones, Brandee
Individual
ADP OF THE SNFNOT APPLICABLE
Kutob, Rabi
Individual
ADP OF THE SNFNOT APPLICABLE
Stephens, Nicole
Individual
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Pruitthealth95 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or North Carolina.

No county cost figures on file for Buncombe.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Highland Farms
Black Mountain
1.2 mi2025-08-15070
Mountain Ridge Rehabilitation and Healthcare Cente
Black Mountain
3.4 mi2025-10-21062
Black Mountain Neuro-Medical Treatment Center
Black Mountain
3.4 mi2025-09-25020
Swannanoa Valley Health and Rehabilitation
Swannanoa
4.3 mi2025-10-06080
The Laurels of Summit Ridge
Asheville
6.7 mi2026-07-020161
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01