Nursing homeActive

Maple Grove Health and Rehabilitation Center

308 West Meadowview Road, Greensboro, NC 274063362300534210 certified beds · 112 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
5
since 2023
Deficiencies
23
3191
Penalties · 3 yrs
$50,310
1 fine
Last survey
2025-11-19
Complaint
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · North Carolina Division of Health Service Regulation · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-11-19Complaint020CMS-2567 (Care Compare)
2025-06-05Standard000CMS-2567 (Care Compare)
2024-03-06Standard131CMS-2567 (Care Compare)
2023-09-01Complaint020CMS-2567 (Care Compare)
2023-01-27Standard2120CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · North Carolina Division of Health Service Regulation publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-11-19Complaint survey · 2 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-02Record 345448-20251119-F600
F791Provide or obtain dental services for each resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-02Record 345448-20251119-F791
2024-03-06Standard survey · 5 deficienciesOfficial report
F685Assist a resident in gaining access to vision and hearing services.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-04-02Record 345448-20240306-F685
F637Assess the resident when there is a significant change in conditionScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-02Record 345448-20240306-F637
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-02Record 345448-20240306-F677
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-02Record 345448-20240306-F867
F641Ensure each resident receives an accurate assessment.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-04-02Record 345448-20240306-F641
2023-09-01Complaint survey · 2 deficienciesOfficial report
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-13Record 345448-20230901-F607
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-23Record 345448-20230901-F757
2023-01-27Standard survey · 14 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-09Record 345448-20230127-F550
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-03-09Record 345448-20230127-F565
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-09Record 345448-20230127-F677
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-09Record 345448-20230127-F686
F729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-09Record 345448-20230127-F729
F760Ensure that residents are free from significant medication errors.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-03-09Record 345448-20230127-F760
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-03-09Record 345448-20230127-F812
F814Dispose of garbage and refuse properly.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-03-09Record 345448-20230127-F814
F847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.Scope/severity EStandard
Records
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-03-09Record 345448-20230127-F847
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity EStandard
Records
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-03-09Record 345448-20230127-F867
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-03-09Record 345448-20230127-F883
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-09Record 345448-20230127-F887
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2023-03-09Record 345448-20230127-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2023-03-09Record 345448-20230127-F625

Penalties & enforcement

DateActionAmountSource
2024-03-06Civil money penalty$50,310CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.83
Facility
North Carolina
National
North Carolina 0.61 · National 0.69
Total nurse hours per resident day3.61
Facility
North Carolina
National
North Carolina 3.83 · National 3.86
Weekend total nurse hours3.25
Facility
North Carolina
National
North Carolina 3.40 · National 3.42
Total nursing staff turnover48%
Facility
North Carolina
National
North Carolina 49% · National 46%
Registered nurse turnover39%
Facility
North Carolina
National
North Carolina 46% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNorth CarolinaNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.3%5.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.7%3.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
21.9%14.0%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.8%2.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
8.4%15.6%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.5%7.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
23.2%21.3%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Armijo, Olivia
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Principle Long Term Care, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Armijo, Olivia
Individual
ADP OF THE SNFNOT APPLICABLE
Bernardini, Holly
Individual
ADP OF THE SNFNOT APPLICABLE
Boice, Gale
Individual
CORPORATE OFFICERNOT APPLICABLE
Boice, Gale
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Boice, Gale
Individual
ADP OF THE SNFNOT APPLICABLE
Hill, Raymond
Individual
ADP OF THE SNFNOT APPLICABLE
Hill, Robert
Individual
ADP OF THE SNFNOT APPLICABLE
Hill, Stephen
Individual
ADP OF THE SNFNOT APPLICABLE
Johnson, Dianne
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Principle Long Term Care40 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or North Carolina.

No county cost figures on file for Guilford.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Greenhaven Health and Rehabilitation Center
Greensboro
1.4 mi2025-09-041193
Kindred Hospital East Greensboro
Greensboro
1.6 mi2025-12-193110
Guilford Health Care Center
Greensboro
2.0 mi2026-03-180270
Linden Place Center for Nursing and Rehabilitation
Greensboro
3.4 mi2026-01-104150
Heartland Living & Rehab at the Moses H Cone Memor
Greensboro
3.7 mi2026-04-300130
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01