Nursing homeActive

Eckerd Living Center

250 Hospital Drive, Highlands, NC 28741828526131580 certified beds · 45 residentsFor profit - PartnershipMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
7
070
Penalties · 3 yrs
none on file
Last survey
2026-04-10
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · North Carolina Division of Health Service Regulation · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-04-10Standard040CMS-2567 (Care Compare)
2025-02-19Standard020CMS-2567 (Care Compare)
2023-09-28Standard010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · North Carolina Division of Health Service Regulation publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-04-10Standard survey · 4 deficienciesOfficial report
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-23Record 345437-20260410-F552
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-23Record 345437-20260410-F628
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-23Record 345437-20260410-F645
F712Ensure that the resident and his/her doctor meet face-to-face at all required visits.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-23Record 345437-20260410-F712
2025-02-19Standard survey · 2 deficienciesOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-03-06Record 345437-20250219-F812
F814Dispose of garbage and refuse properly.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-03-06Record 345437-20250219-F814
2023-09-28Standard survey · 1 deficiencyOfficial report
F851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-10-19Record 345437-20230928-F851

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.16
Facility
North Carolina
National
North Carolina 0.61 · National 0.69
Total nurse hours per resident day4.35
Facility
North Carolina
National
North Carolina 3.83 · National 3.86
Weekend total nurse hours3.46
Facility
North Carolina
National
North Carolina 3.40 · National 3.42
Total nursing staff turnover37%
Facility
North Carolina
National
North Carolina 49% · National 46%
Registered nurse turnover0%
Facility
North Carolina
National
North Carolina 46% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNorth CarolinaNational
Percentage of long-stay residents with pressure ulcers
lower is better
9.3%5.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.3%3.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
21.2%14.0%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.7%2.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
15.8%15.6%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
6.0%7.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
23.9%21.3%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Mh Master Holding Lllp
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST99%
Frisco Holding II
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Hca Healthcare Inc
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Hca Inc
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Healthtrust Inc - The Hospital Company
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Hercules Holding II
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Hti Hospital Holdings Inc
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Mh Hospital Holding Inc
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Hca Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Neal, Thomas
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Smith, Eric
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Emory, Ava
Individual
ADP OF THE SNFNOT APPLICABLE
Groesser, Tyler
Individual
ADP OF THE SNFNOT APPLICABLE
Groesser, Tyler
Individual
CORPORATE OFFICERNOT APPLICABLE
Mh Master Holding Lllp
Organization
LIMITED PARTNERSHIP INTERESTNOT APPLICABLE
Mh Master LLC
Organization
GENERAL PARTNERSHIP INTERESTNOT APPLICABLE
Neal, Thomas
Individual
CORPORATE OFFICERNOT APPLICABLE
Smith, Eric
Individual
CORPORATE OFFICERNOT APPLICABLE
Stover, Lani
Individual
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Hca Healthcare3 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or North Carolina.

No county cost figures on file for Macon.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Macon Valley Nursing and Rehabilitation Center
Franklin
15.1 mi2025-06-050111
Mountain View Health Care
Clayton
18.3 mi2025-06-260270
Skyland Care Center
Sylva
20.1 mi2026-01-23030
Vero Health & Rehab of Sylva
Sylva
20.2 mi2025-08-1443313
Autumn Care of Waynesville
Waynesville
27.6 mi2026-06-042245
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01