Nursing homeActive

Franklin Oaks Nursing and Rehabilitation Center

1704 NC Highway 39 N, Louisburg, NC 275499194967222166 certified beds · 145 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
18
0171
Penalties · 3 yrs
none on file
Last survey
2025-05-08
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 3
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · North Carolina Division of Health Service Regulation · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-05-08Standard030CMS-2567 (Care Compare)
2024-04-18Standard0100CMS-2567 (Care Compare)
2023-01-12Standard041CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · North Carolina Division of Health Service Regulation publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-05-08Standard survey · 3 deficienciesOfficial report
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-05Record 345335-20250508-F585
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-05Record 345335-20250508-F644
F814Dispose of garbage and refuse properly.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-06-05Record 345335-20250508-F814
2024-04-18Standard survey · 10 deficienciesOfficial report
F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-14Record 345335-20240418-F553
F637Assess the resident when there is a significant change in conditionScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-14Record 345335-20240418-F637
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-14Record 345335-20240418-F641
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-14Record 345335-20240418-F698
F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-14Record 345335-20240418-F805
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-14Record 345335-20240418-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-14Record 345335-20240418-F842
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-14Record 345335-20240418-F867
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-14Record 345335-20240418-F880
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-14Record 345335-20240418-F925
2023-01-12Standard survey · 5 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity GHarm
Dignity & rights
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-02-14Record 345335-20230112-F550
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-02-14Record 345335-20230112-F580
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-02-14Record 345335-20230112-F677
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-02-14Record 345335-20230112-F867
F914Provide bedrooms that don't allow residents to see each other when privacy is needed.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-02-14Record 345335-20230112-F914

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.35
Facility
North Carolina
National
North Carolina 0.61 · National 0.69
Total nurse hours per resident day3.39
Facility
North Carolina
National
North Carolina 3.83 · National 3.86
Weekend total nurse hours3.25
Facility
North Carolina
National
North Carolina 3.40 · National 3.42
Total nursing staff turnover29%
Facility
North Carolina
National
North Carolina 49% · National 46%
Registered nurse turnover23%
Facility
North Carolina
National
North Carolina 46% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNorth CarolinaNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.4%5.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.0%3.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
16.2%14.0%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.6%2.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.6%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
9.4%15.6%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
11.1%7.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
24.4%21.3%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Bullock, Lynn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hill, Raymond
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hill, Robert
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hill, Stephen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Principle Long Term Care, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Boice, Gale
Individual
CORPORATE OFFICERNOT APPLICABLE
Bullock, Lynn
Individual
ADP OF THE SNFNOT APPLICABLE
Johnson, Dianne
Individual
CORPORATE OFFICERNOT APPLICABLE
Principle Long Term Care, Inc.
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Principle Long Term Care40 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or North Carolina.

No county cost figures on file for Franklin.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Louisburg Healthcare & Rehabilitation Center
Louisburg
1.7 mi2025-03-062191
Hillside Nursing Center of Wake Forest
Wake Forest
13.7 mi2025-09-05000
Kerr Lake Nursing and Rehabilitation Center
Henderson
17.4 mi2026-02-12061
Senior Citizens Home
Henderson
17.4 mi2026-03-123212
Zebulon Rehabilitation Center
Zebulon
18.6 mi2025-07-24040
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01