Nursing homeActive

The Oaks

901 Bethesda Road, Winston-Salem, NC 271033367682211131 certified beds · 120 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
24
3210
Penalties · 3 yrs
none on file
Last survey
2025-08-22
Standard
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 2
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · North Carolina Division of Health Service Regulation · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-08-22Standard1100CMS-2567 (Care Compare)
2024-07-24Standard050CMS-2567 (Care Compare)
2023-09-15Standard260CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · North Carolina Division of Health Service Regulation publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-08-22Standard survey · 11 deficienciesOfficial report
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 345284-20250822-F561
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 345284-20250822-F565
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 345284-20250822-F655
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 345284-20250822-F658
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 345284-20250822-F801
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 345284-20250822-F812
F814Dispose of garbage and refuse properly.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 345284-20250822-F814
F825Provide or get specialized rehabilitative services as required for a resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 345284-20250822-F825
F851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 345284-20250822-F851
F914Provide bedrooms that don't allow residents to see each other when privacy is needed.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 345284-20250822-F914
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2025-09-11Record 345284-20250822-F842
2024-07-24Standard survey · 5 deficienciesOfficial report
F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-06Record 345284-20240724-F553
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-06Record 345284-20240724-F565
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 345284-20240724-F689
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-06Record 345284-20240724-F690
F791Provide or obtain dental services for each resident.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-06Record 345284-20240724-F791
2023-09-15Standard survey · 8 deficienciesOfficial report
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-10-04Record 345284-20230915-F727
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-04Record 345284-20230915-F759
F760Ensure that residents are free from significant medication errors.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-10-04Record 345284-20230915-F760
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-04Record 345284-20230915-F761
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity EStandard
Records
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-10-04Record 345284-20230915-F867
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-04Record 345284-20230915-F919
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2023-10-04Record 345284-20230915-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2023-10-04Record 345284-20230915-F625

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.29
Facility
North Carolina
National
North Carolina 0.61 · National 0.69
Total nurse hours per resident day3.37
Facility
North Carolina
National
North Carolina 3.83 · National 3.86
Weekend total nurse hours3.09
Facility
North Carolina
National
North Carolina 3.40 · National 3.42
Total nursing staff turnover66%
Facility
North Carolina
National
North Carolina 49% · National 46%
Registered nurse turnover64%
Facility
North Carolina
National
North Carolina 46% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNorth CarolinaNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.8%5.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.1%3.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
9.6%14.0%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.1%2.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
9.7%15.6%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
6.7%7.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
17.3%21.3%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Liberty Healthcare Group LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Mcneill, John
Individual
5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Mcneill, Ronald
Individual
5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Calcutt, Joseph
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Keener, Garrett
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Mcneill, John
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Mcneill, Ronald
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Miller, Robert
Individual
CORPORATE DIRECTORNOT APPLICABLE
Purifoy, Penny
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Wilson, Jeffrey
Individual
CORPORATE DIRECTORNOT APPLICABLE
Wilson, Jeffrey
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Part of a chain
Liberty Senior Living37 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or North Carolina.

No county cost figures on file for Forsyth.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Silas Creek Rehabilitation Center
Winston Salem
0.3 mi2026-06-12120
Homestead Hills
Winston-Salem
1.5 mi2026-07-01011
Willow Valley Center for Nursing and Rehabilitatio
Winston-Salem
1.7 mi2026-02-203334
Arbor Acres United Methodist Retirement Community
Winston Salem
2.2 mi2026-03-17010
Brookridge Retirement Community
Winston-Salem
4.6 mi2025-08-01030
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01