Nursing homeActive
Cypress Pointe Rehabilitation Center
2006 South 16th Street, Wilmington, NC 28401910763627190 certified beds · 78 residentsFor profit - IndividualMedicare and Medicaid
Surveys on file
3
since 2024
Deficiencies
3
● 0● 3● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-05-07
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · North Carolina Division of Health Service Regulation · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-05-07 | Standard | 010 | CMS-2567 (Care Compare) | — |
| 2025-03-20 | Standard | 010 | CMS-2567 (Care Compare) | — |
| 2024-02-22 | Standard | 010 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · North Carolina Division of Health Service Regulation publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-10Record 345002-20260507-F698
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-28Record 345002-20250320-F842
F692Provide enough food/fluids to maintain a resident's health.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-04Record 345002-20240222-F692
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.79
Facility
North Carolina
National
North Carolina 0.61 · National 0.69
Total nurse hours per resident day3.40
Facility
North Carolina
National
North Carolina 3.83 · National 3.86
Weekend total nurse hours3.33
Facility
North Carolina
National
North Carolina 3.40 · National 3.42
Total nursing staff turnover47%
Facility
North Carolina
National
North Carolina 49% · National 46%
Registered nurse turnover36%
Facility
North Carolina
National
North Carolina 46% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | North Carolina | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 3.7% | 5.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 1.8% | 3.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 10.8% | 14.0% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.0% | 2.3% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 5.7% | 15.6% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 2.0% | 7.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 14.9% | 21.3% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Cronquist, Royce Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Forrai, Angela Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Melton, Donald Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Southern Healthcare Management LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Sovereign Healthcare Holdings LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Williams, Mark Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Cronquist 2015 Family Tr Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Cronquist, Royce Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Forrai, Angela Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Healthcare Financial Solutions LLC Organization | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE | — | — |
| John J Notermann Business Tr Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Kelly, Michelle Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Melton, Donald Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Notermann, Brenda Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Southern Healthcare Management LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sovereign Carolina Holdings LLC Organization | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Williams, Mark Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Sovereign Healthcare Holdings — 43 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or North Carolina.
No county cost figures on file for New Hanover.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Peak Resources-Wilmington, Inc Wilmington | 1.0 mi | 2026-05-22 | 3273 |
| August Healthcare at Wilmington Wilmington | 1.1 mi | 2025-05-15 | 2171 |
| Azalea Health & Rehab Center Wilmington | 2.2 mi | 2025-05-30 | 3182 |
| Brunswick Cove Nursing Center Winnabow | 4.0 mi | 2026-02-20 | 0150 |
| Liberty Commons Rehabilitation Center Wilmington | 4.3 mi | 2026-03-18 | 1133 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |