Nursing homeActive
Hillcrest Convalescent Center
1417 W Pettigrew Street, Durham, NC 27705919286770586 certified beds · 75 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
0
● 0● 0● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-05-29
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · North Carolina Division of Health Service Regulation · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-05-29 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2025-02-21 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2023-12-14 | Standard | 000 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
No deficiencies recorded in the surveys we hold.
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.30
Facility
North Carolina
National
North Carolina 0.61 · National 0.69
Total nurse hours per resident day5.95
Facility
North Carolina
National
North Carolina 3.83 · National 3.86
Weekend total nurse hours5.63
Facility
North Carolina
National
North Carolina 3.40 · National 3.42
Total nursing staff turnover31%
Facility
North Carolina
National
North Carolina 49% · National 46%
Registered nurse turnover23%
Facility
North Carolina
National
North Carolina 46% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | North Carolina | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 28.0% | 5.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 1.5% | 3.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 29.4% | 14.0% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.0% | 2.3% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 25.6% | 15.6% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 10.0% | 7.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 26.6% | 21.3% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Fayer, Cynthia Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hoover, William Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Shipley, Michael Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Smith, Thomas Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Smith, Valerie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Tattersall, Crystal Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Branch Banking & Trust Company Organization | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE | — | — |
| Branch Banking & Trust Company Organization | 5% OR GREATER MORTGAGE INTEREST | NOT APPLICABLE | — | — |
| Fayer, Cynthia Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hoover, Nadine Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Hoover, Nadine Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Hoover, Nadine Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Hoover, Nadine Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Hoover, William Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Hoover, William Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Hoover, William Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Shipley, Michael Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Smith, Lenwood Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Smith, Lenwood Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Smith, Thomas Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Smith, Thomas Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Smith, Thomas Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Smith, Valerie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Smith, Valerie Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Tattersall, Crystal Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or North Carolina.
No county cost figures on file for Durham.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Pettigrew Rehabilitation Center Durham | 0.1 mi | 2026-06-11 | 1140 |
| University Health and Rehabilitation Center Durham | 1.8 mi | 2026-04-16 | 1315 |
| PruittHealth-Durham Durham | 1.8 mi | 2026-06-12 | 2416 |
| The Forest At Duke Inc Durham | 2.7 mi | 2024-11-19 | 100 |
| Carver Living Center Durham | 2.8 mi | 2026-05-14 | 2348 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |