Nursing homeActive
Riverside Health & Rehabilitation
1301 E Broadway, Missoula, MT 59802406721068072 certified beds · 67 residentsFor profit - PartnershipMedicare and Medicaid
Surveys on file
5
since 2023
Deficiencies
32
● 1● 30● 1
Penalties · 3 yrs
$35,139
1 fine
Last survey
2026-06-17
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Montana DPHHS · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-06-17 | Complaint | 040 | CMS-2567 (Care Compare) | — |
| 2026-01-15 | Standard | 061 | CMS-2567 (Care Compare) | — |
| 2025-03-25 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2024-11-07 | Standard | 1120 | CMS-2567 (Care Compare) | — |
| 2023-11-20 | Standard | 060 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Montana DPHHS publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-24Record 275126-20260617-F600
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-24Record 275126-20260617-F610
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-07-24Record 275126-20260617-F677
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-07-24Record 275126-20260617-F725
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-02-13Record 275126-20260115-F697
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 275126-20260115-F584
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-08Record 275126-20260115-F600
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 275126-20260115-F695
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 275126-20260115-F803
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 275126-20260115-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 275126-20260115-F812
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-24Record 275126-20250325-F657
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-24Record 275126-20250325-F686
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-07Record 275126-20241107-F550
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-07Record 275126-20241107-F558
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-07Record 275126-20241107-F585
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-07Record 275126-20241107-F641
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-07Record 275126-20241107-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-07Record 275126-20241107-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-07Record 275126-20241107-F657
F685Assist a resident in gaining access to vision and hearing services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-07Record 275126-20241107-F685
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-07Record 275126-20241107-F761
F791Provide or obtain dental services for each resident.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-07Record 275126-20241107-F791
F810Provide special eating equipment and utensils for residents who need them and appropriate assistance.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-07Record 275126-20241107-F810
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-07Record 275126-20241107-F919
F567Honor the resident's right to manage his or her financial affairs.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2024-12-07Record 275126-20241107-F567
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-22Record 275126-20231120-F585
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-22Record 275126-20231120-F695
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-22Record 275126-20231120-F761
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-22Record 275126-20231120-F804
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-22Record 275126-20231120-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-26Record 275126-20231120-F883
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2026-01-15 | Civil money penalty | $35,139 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.85
Facility
Montana
National
Montana 0.98 · National 0.69
Total nurse hours per resident day3.99
Facility
Montana
National
Montana 4.05 · National 3.86
Weekend total nurse hours3.57
Facility
Montana
National
Montana 3.59 · National 3.42
Total nursing staff turnover63%
Facility
Montana
National
Montana 55% · National 46%
Registered nurse turnover53%
Facility
Montana
National
Montana 48% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Montana | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 5.1% | 6.3% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 1.8% | 4.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 13.9% | 20.4% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.4% | 2.9% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.6% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 20.9% | 18.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 8.5% | 6.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 7.6% | 15.8% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Caron Corporation Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | — | — |
| Jbgrs Inc Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | — | — |
| Riverside Health Care Center Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | — | — |
| Benson, Randall Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | — | — |
| John B. Goodman 2006 Irrv Grantor Tr Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 25% | — | — |
| Salmen, Thomas Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | — | — |
| Weichert, James Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | — | — |
| Wilson, Mark Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | — | — |
| Benson, Randall Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Benson, Randall Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Caron Corporation Organization | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Edinger, Craig Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Jbgrs Inc Organization | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| John B. Goodman 2006 Irrv Grantor Tr Organization | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Knacke, Clinton Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Olson, Denise Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Salmen, Thomas Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Waylett, Annie Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Weichert, James Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Weichert, James Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Wilson, Mark Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
Part of a chain
The Goodman Group — 9 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Montana.
No county cost figures on file for Missoula.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Missoula Health & Rehabilitation Center Missoula | 2.0 mi | 2026-03-26 | 0270 |
| Village Health & Rehabilitation Missoula | 3.5 mi | 2025-11-19 | 0192 |
| The Living Centre Stevensville | 24.9 mi | 2026-02-26 | 172 |
| The Valley Health And Rehab Hamilton | 43.7 mi | 2026-04-23 | 2233 |
| St Luke Community Nursing Home Ronan | 47.5 mi | 2026-05-07 | 171 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |