Nursing homeActive
Brendan House
350 Conway Dr, Kalispell, MT 599014067516500110 certified beds · 92 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
31
● 0● 28● 3
Penalties · 3 yrs
$92,755
2 fines
Last survey
2025-07-17
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 5
Quality 1
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Montana DPHHS · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-07-17 | Standard | 0151 | CMS-2567 (Care Compare) | — |
| 2024-08-29 | Standard | 080 | CMS-2567 (Care Compare) | — |
| 2023-09-14 | Standard | 052 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Montana DPHHS publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F692Provide enough food/fluids to maintain a resident's health.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-08-31Record 275109-20250717-F692
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F550
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F554
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F580
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F585
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F604
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F677
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F686
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F693
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F695
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-31Record 275109-20250717-F883
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-11Record 275109-20240829-F580
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-04Record 275109-20240829-F583
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-11Record 275109-20240829-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-11Record 275109-20240829-F610
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-11Record 275109-20240829-F692
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-11Record 275109-20240829-F693
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-10-11Record 275109-20240829-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-11Record 275109-20240829-F880
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-10-29Record 275109-20230914-F686
F692Provide enough food/fluids to maintain a resident's health.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-10-29Record 275109-20230914-F692
F624Prepare residents for a safe transfer or discharge from the nursing home.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-29Record 275109-20230914-F624
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-29Record 275109-20230914-F656
F660Plan the resident's discharge to meet the resident's goals and needs.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-29Record 275109-20230914-F660
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-29Record 275109-20230914-F757
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-30Record 275109-20230914-F760
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-07-17 | Civil money penalty | $56,940 | CMS · Penalties |
| 2023-09-14 | Civil money penalty | $35,815 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.28
Facility
Montana
National
Montana 0.98 · National 0.69
Total nurse hours per resident day4.60
Facility
Montana
National
Montana 4.05 · National 3.86
Weekend total nurse hours4.18
Facility
Montana
National
Montana 3.59 · National 3.42
Total nursing staff turnover56%
Facility
Montana
National
Montana 55% · National 46%
Registered nurse turnover56%
Facility
Montana
National
Montana 48% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Montana | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 11.5% | 6.3% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 6.5% | 4.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 22.0% | 20.4% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.0% | 2.9% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.3% | 0.6% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 26.7% | 18.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 7.8% | 6.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 19.9% | 15.8% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Mtwy Health Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Bilau, Kelly Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Burke, Brigid Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Eby, Kerry Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Robbins, Anna Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rooney, Jenny Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Vanterpool, Amy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bartholomew, Craig Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Bartholomew, Craig Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Bennett, Donald Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Bilau, Kelly Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Burke, Brigid Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Cook, Keith Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Cook, Keith Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Duncan, Heidi Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Duncan, Heidi Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Eby, Kerry Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gibson, William Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Goguen, Michael Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Goguen, Michael Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Gordon, Alice Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Gordon, Alice Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Harris, Michelle Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Harris, Michelle Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kaptanian, Melissa Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kaptanian, Melissa Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Karas, Jane Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Karas, Jane Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Layton, Ellen Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Matosich, Bonnie Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Nystuen, Robert Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Ott, Justin Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Perser, Karen Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Pilgrim, Patti Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Ray, Thomas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Robbins, Anna Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Seger, Clinton Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Seger, Clinton Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Siomos, Vassilis Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Stout Paterson, Courtney Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Montana.
No county cost figures on file for Flathead.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Kalispell Rehabilitation And Nursing LLC Kalispell | 0.3 mi | 2026-06-17 | 17210 |
| Immanuel Skilled Care Center Kalispell | 0.5 mi | 2025-12-31 | 0210 |
| Whitefish Care And Rehabilitation Whitefish | 13.2 mi | 2026-03-12 | 0696 |
| Montana Veterans Home N H Columbia Falls | 12.3 mi | 2025-08-19 | 031 |
| Lakeview Rehabilitation And Nursing LLC Bigfork | 15.3 mi | 2026-05-07 | 0130 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |