Nursing homeActive

The Windsor Place

81 Windsor Boulevard, Columbus, MS 397026622415518140 certified beds · 126 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2021
Deficiencies
26
0224
Penalties · 3 yrs
$10,839
2 fines
Last survey
2024-10-09
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 2
Staffing 4
Quality 1
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Mississippi State Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2024-10-09Standard092CMS-2567 (Care Compare)
2024-05-16Complaint010CMS-2567 (Care Compare)
2023-07-27Standard080CMS-2567 (Care Compare)
2021-10-28Standard042CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Mississippi State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2024-10-09Standard survey · 11 deficienciesOfficial report
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity GHarm
Care planningRecords
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-11-06Record 255257-20241009-F655
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-11-06Record 255257-20241009-F686
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 255257-20241009-F584
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 255257-20241009-F656
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 255257-20241009-F677
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 255257-20241009-F689
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 255257-20241009-F700
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 255257-20241009-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 255257-20241009-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 255257-20241009-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 255257-20241009-F880
2024-05-16Complaint survey · 1 deficiencyOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-20Record 255257-20240516-F580
2023-07-27Standard survey · 8 deficienciesOfficial report
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-05Record 255257-20230727-F565
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-05Record 255257-20230727-F578
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-05Record 255257-20230727-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-05Record 255257-20230727-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-05Record 255257-20230727-F610
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-05Record 255257-20230727-F725
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-05Record 255257-20230727-F758
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-05Record 255257-20230727-F880
2021-10-28Standard survey · 6 deficienciesOfficial report
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity HHarm
Care planningRecords
Pattern; actual harm that is not immediate jeopardy.Corrected 2021-11-18Record 255257-20211028-F657
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity HHarm
Care planningFalls
Pattern; actual harm that is not immediate jeopardy.Corrected 2021-11-18Record 255257-20211028-F689
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-11-18Record 255257-20211028-F623
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-11-18Record 255257-20211028-F640
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-11-18Record 255257-20211028-F812
F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyScope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-11-18Record 255257-20211028-F868

Penalties & enforcement

DateActionAmountSource
2024-10-09Civil money penalty$5,419CMS · Penalties
2024-10-09Civil money penalty$5,420CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.51
Facility
Mississippi
National
Mississippi 0.64 · National 0.69
Total nurse hours per resident day3.57
Facility
Mississippi
National
Mississippi 4.18 · National 3.86
Weekend total nurse hours3.04
Facility
Mississippi
National
Mississippi 3.51 · National 3.42
Total nursing staff turnover45%
Facility
Mississippi
National
Mississippi 46% · National 46%
Registered nurse turnover36%
Facility
Mississippi
National
Mississippi 38% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMississippiNational
Percentage of long-stay residents with pressure ulcers
lower is better
5.0%6.3%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
3.7%3.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
30.3%21.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
7.5%2.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
32.0%20.5%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.8%6.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
18.6%23.8%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Mascarenas, Sandra
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST12%
Phillips, Gregory
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST12%
Phillips, Helen
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST12%
Phillips, Kenneth
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST12%
Phillips, Oliver
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST52%
Windsor Place Nursing Center Inc
Organization
5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Fulcher, Todd
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Phillips, Gregory
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Phillips, Kenneth
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Phillips, Oliver
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Windsor Place Nursing Center Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Fulcher, Todd
Individual
ADP OF THE SNFNOT APPLICABLE
Mascarenas, Sandra
Individual
ADP OF THE SNFNOT APPLICABLE
Phillips, Gregory
Individual
CORPORATE OFFICERNOT APPLICABLE
Phillips, Gregory
Individual
ADP OF THE SNFNOT APPLICABLE
Phillips, Helen
Individual
CORPORATE OFFICERNOT APPLICABLE
Phillips, Helen
Individual
ADP OF THE SNFNOT APPLICABLE
Phillips, Kenneth
Individual
ADP OF THE SNFNOT APPLICABLE
Phillips, Kenneth
Individual
CORPORATE OFFICERNOT APPLICABLE
Phillips, Oliver
Individual
CORPORATE OFFICERNOT APPLICABLE
Phillips, Oliver
Individual
ADP OF THE SNFNOT APPLICABLE
Windsor Place Nursing Center Inc
Organization
ADP OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Mississippi.

No county cost figures on file for Lowndes.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Aurora Health And Rehabilitation
Columbus
1.0 mi2026-05-200121
Trinity Healthcare Center
Columbus
1.4 mi2026-04-30072
Vineyard Court Nursing Center
Columbus
3.4 mi2025-09-2301210
West Point Community Living Center
West Point
16.9 mi2025-08-070122
Dugan Memorial Home
West Point
17.0 mi2026-03-18071
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01