Nursing homeActive
Sunterra Springs Springfield
4935 S National Ave, Springfield, MO 65810417720805038 certified beds · 37 residentsFor profit - Limited Liability companyMedicare
Surveys on file
6
since 2021
Deficiencies
27
● 0● 27● 0
Penalties · 3 yrs
$27,522
6 fines · 1 action
Last survey
2025-06-02
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Missouri Department of Health & Senior Services · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-06-02 | Standard | 0110 | CMS-2567 (Care Compare) | — |
| 2025-03-04 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-08-05 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2023-11-09 | Standard | 080 | CMS-2567 (Care Compare) | — |
| 2023-09-12 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2021-07-29 | Standard | 030 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Missouri Department of Health & Senior Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 265871-20250602-F607
F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 265871-20250602-F678
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 265871-20250602-F684
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 265871-20250602-F690
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 265871-20250602-F695
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 265871-20250602-F697
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-06Record 265871-20250602-F755
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 265871-20250602-F759
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-07-17Record 265871-20250602-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-06Record 265871-20250602-F880
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-09Record 265871-20250602-F921
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-18Record 265871-20250304-F686
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-19Record 265871-20240805-F609
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-19Record 265871-20240805-F686
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-21Record 265871-20231109-F554
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-21Record 265871-20231109-F641
F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-21Record 265871-20231109-F678
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-21Record 265871-20231109-F759
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-21Record 265871-20231109-F760
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-12-21Record 265871-20231109-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-21Record 265871-20231109-F842
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-21Record 265871-20231109-F880
F602Protect each resident from the wrongful use of the resident's belongings or money.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-11Record 265871-20230912-F602
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-11Record 265871-20230912-F658
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-10-20Record 265871-20210729-F804
F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-10-20Record 265871-20210729-F806
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-10-20Record 265871-20210729-F880
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-06-02 | Denial of payment for new admissions Payment denial for 4 days, from 2025-09-02 | — | CMS · Penalties |
| 2023-10-10 | Civil money penalty | $4,587 | CMS · Penalties |
| 2023-10-02 | Civil money penalty | $4,587 | CMS · Penalties |
| 2023-09-25 | Civil money penalty | $4,587 | CMS · Penalties |
| 2023-09-18 | Civil money penalty | $4,587 | CMS · Penalties |
| 2023-09-11 | Civil money penalty | $4,587 | CMS · Penalties |
| 2023-09-05 | Civil money penalty | $4,587 | CMS · Penalties |
| 2023-08-28 | Civil money penalty | $4,587 | CMS · Penalties |
| 2023-08-21 | Civil money penalty | $4,587 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.20
Facility
Missouri
National
Missouri 0.46 · National 0.69
Total nurse hours per resident day3.99
Facility
Missouri
National
Missouri 3.43 · National 3.86
Weekend total nurse hours3.39
Facility
Missouri
National
Missouri 3.02 · National 3.42
Total nursing staff turnover66%
Facility
Missouri
National
Missouri 56% · National 46%
Registered nurse turnover50%
Facility
Missouri
National
Missouri 48% · National 43%
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Gatherum, Jason Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Kellogg, Deatrice Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Richardson, Eula Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Stevens, Gary Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ball Ventures LLC Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Ball, Allen Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Ball, Connie Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Bangerte, Nathan Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Bangerte, Nathan Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Bangerter, Dee Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Bangerter, Edward Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Bangerter, Edward Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Bangerter, Johnathan Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Bangerter, Johnathan Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Bv Operations LLC. Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Bv Pac Holdings LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bv Pac Holdings LLC Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Darby, Megan Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Dlb Legacy LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Dlb Legacy LLC Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Gatherum, Jason Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Kellogg, Deatrice Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Neves, Courtney Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Richardson, Eula Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rmc Enterprises LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rmc Enterprises LLC Organization | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Rmce Operations LLC Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Rocky Mountain Care LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Shrader, Richard Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Snowball, Kelly Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
Part of a chain
Sunterra Springs — 4 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Missouri.
No county cost figures on file for Greene.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Birch Pointe Health And Rehabilitation Springfield | 1.7 mi | 2025-02-13 | 0161 |
| Cox Medical Centers Meyer Orthopedic And Surgical Springfield | 1.9 mi | 2026-04-23 | 060 |
| Springfield Villa Springfield | 2.3 mi | 2026-04-17 | 1322 |
| Neighborhoods At Quail Creek, The Springfield | 2.1 mi | 2026-06-26 | 0120 |
| Spring Valley Health & Rehabilitation Center Springfield | 2.6 mi | 2026-05-15 | 0550 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |