Nursing homeActive

Webco Manor

1687 West Washington, Marshfield, MO 65706417859514490 certified beds · 62 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
10
since 2021
Deficiencies
32
0311
Penalties · 3 yrs
1 action
Last survey
2026-03-23
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 3
Staffing 1
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Missouri Department of Health & Senior Services · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-03-23Complaint010CMS-2567 (Care Compare)
2026-01-21Complaint020CMS-2567 (Care Compare)
2025-11-20Complaint010CMS-2567 (Care Compare)
2025-08-28Complaint010CMS-2567 (Care Compare)
2025-07-28Standard0100CMS-2567 (Care Compare)
2025-01-02Complaint040CMS-2567 (Care Compare)
2024-12-06Complaint011CMS-2567 (Care Compare)
2024-08-07Complaint010CMS-2567 (Care Compare)
2024-01-19Standard060CMS-2567 (Care Compare)
2021-06-24Standard040CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Missouri Department of Health & Senior Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-03-23Complaint survey · 1 deficiencyOfficial report
F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 265520-20260323-F678
2026-01-21Complaint survey · 2 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-03Record 265520-20260121-F609
F610Respond appropriately to all alleged violations.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-02-03Record 265520-20260121-F610
2025-11-20Complaint survey · 1 deficiencyOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-28Record 265520-20251120-F609
2025-08-28Complaint survey · 1 deficiencyOfficial report
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-10-12Record 265520-20250828-F755
2025-07-28Standard survey · 10 deficienciesOfficial report
F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 265520-20250728-F605
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 265520-20250728-F657
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 265520-20250728-F688
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 265520-20250728-F690
F691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 265520-20250728-F691
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 265520-20250728-F700
F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 265520-20250728-F805
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 265520-20250728-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 265520-20250728-F883
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-11Record 265520-20250728-F919
2025-01-02Complaint survey · 4 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-14Record 265520-20250102-F580
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-14Record 265520-20250102-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-14Record 265520-20250102-F610
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-14Record 265520-20250102-F656
2024-12-06Complaint survey · 2 deficienciesOfficial report
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-01-10Record 265520-20241206-F697
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 265520-20241206-F684
2024-08-07Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-30Record 265520-20240807-F689
2024-01-19Standard survey · 6 deficienciesOfficial report
F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-04Record 265520-20240119-F678
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-04Record 265520-20240119-F684
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-04Record 265520-20240119-F690
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-04Record 265520-20240119-F695
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-04Record 265520-20240119-F700
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-04Record 265520-20240119-F880
2021-06-24Standard survey · 4 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-08-07Record 265520-20210624-F558
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-08-07Record 265520-20210624-F688
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-08-07Record 265520-20210624-F692
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2021-08-07Record 265520-20210624-F880

Penalties & enforcement

DateActionAmountSource
2024-12-06Denial of payment for new admissions
Payment denial for 23 days, from 2025-01-22
CMS · Penalties

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMissouriNational
Percentage of long-stay residents with pressure ulcers
lower is better
3.3%4.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.9%4.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
25.0%23.5%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.1%2.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
30.9%18.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
9.0%5.3%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
17.0%25.6%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Miller, Whitney
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST5%
Dutcher, Christine
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Miller, Whitney
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Atkinson, Donna
Individual
CORPORATE DIRECTORNOT APPLICABLE
Carter, John
Individual
CORPORATE DIRECTORNOT APPLICABLE
Dunn, Cindy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Dutcher, Christine
Individual
CORPORATE DIRECTORNOT APPLICABLE
Fleming, Donna
Individual
CORPORATE DIRECTORNOT APPLICABLE
Miller, Whitney
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Miller, Whitney
Individual
CORPORATE DIRECTORNOT APPLICABLE
Young, Sally
Individual
CORPORATE DIRECTORNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Missouri.

No county cost figures on file for Webster.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Marshfield Care Center For Rehab And Healthcare
Marshfield
1.4 mi2026-05-070211
Strafford Rehabilitation & Health Care Center
Strafford
11.2 mi2026-03-261611
Glenwood Rehabilitation & Health Care Center
Seymour
15.3 mi2026-04-301130
Copper Rock Healthcare
Rogersville
18.2 mi2026-03-130281
Glendale Gardens Nursing & Rehab
Springfield
19.0 mi2026-04-240260
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01