Nursing homeActive
Crystal Oaks
1500 Calvary Church Road, Festus, MO 630286369331818131 certified beds · 121 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
12
● 1● 10● 1
Penalties · 3 yrs
$165,187
1 fine
Last survey
2025-12-04
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 3
Quality 3
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Missouri Department of Health & Senior Services · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-12-04 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2024-08-22 | Standard | 160 | CMS-2567 (Care Compare) | — |
| 2024-03-21 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2023-01-27 | Standard | 020 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Missouri Department of Health & Senior Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-17Record 265369-20251204-F628
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-17Record 265369-20251204-F880
F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-04Record 265369-20240822-F557
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-04Record 265369-20240822-F656
F679Provide activities to meet all resident's needs.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-04Record 265369-20240822-F679
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-10-04Record 265369-20240822-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-23Record 265369-20240822-F880
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-17Record 265369-20240822-F921
F576Ensure residents have reasonable access to and privacy in their use of communication methods.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2024-10-04Record 265369-20240822-F576
F760Ensure that residents are free from significant medication errors.Scope/severity JHarm
Medication
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-04-19Record 265369-20240321-F760
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-02-01Record 265369-20230127-F812
F814Dispose of garbage and refuse properly.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-02-08Record 265369-20230127-F814
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2024-03-21 | Civil money penalty | $165,187 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.39
Facility
Missouri
National
Missouri 0.46 · National 0.69
Total nurse hours per resident day4.10
Facility
Missouri
National
Missouri 3.43 · National 3.86
Weekend total nurse hours3.64
Facility
Missouri
National
Missouri 3.02 · National 3.42
Total nursing staff turnover49%
Facility
Missouri
National
Missouri 56% · National 46%
Registered nurse turnover47%
Facility
Missouri
National
Missouri 48% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Missouri | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 5.1% | 4.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.8% | 4.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 15.0% | 23.5% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 2.2% | 2.3% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 13.7% | 18.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 10.5% | 5.3% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 27.8% | 25.6% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Lewis, Clarissa Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Malik, Omer Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Malik, Shafiq Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Nash, Michael Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Forvis Mazars LLP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lewis, Clarissa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Malik, Omer Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Malik, Omer Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Malik, Shafiq Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Malik, Shafiq Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Nash, Michael Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Shafiq Malik — 9 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Missouri.
No county cost figures on file for Jefferson.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Fountainbleau Nursing Center Festus | 0.3 mi | 2026-02-12 | 0110 |
| Superior Manor Of Festus, LLC Festus | 1.1 mi | 2025-05-16 | 0610 |
| Scenic Wellness And Rehabilitation Center Herculaneum | 4.3 mi | 2025-04-11 | 060 |
| Baisch Nursing Center De Soto | 9.4 mi | 2025-02-28 | 1300 |
| Hillcrest Care Center Inc De Soto | 9.6 mi | 2026-01-22 | 0131 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |