Nursing homeActive

St Williams Living Center

212 West Soo Street, Box 30, Parkers Prairie, MN 56361218338467153 certified beds · 49 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
6
since 2024
Deficiencies
10
082
Penalties · 3 yrs
$14,901
1 fine
Last survey
2026-02-25
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Minnesota Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-02-25Standard010CMS-2567 (Care Compare)
2025-12-15Complaint030CMS-2567 (Care Compare)
2025-04-17Complaint001CMS-2567 (Care Compare)
2024-12-11Standard020CMS-2567 (Care Compare)
2024-02-01Complaint001CMS-2567 (Care Compare)
2024-01-10Standard020CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Minnesota Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-02-25Standard survey · 1 deficiencyOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-20Record 245588-20260225-F580
2025-12-15Complaint survey · 3 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-14Record 245588-20251215-F580
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-14Record 245588-20251215-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-14Record 245588-20251215-F610
2025-04-17Complaint survey · 1 deficiencyOfficial report
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-04-11Record 245588-20250417-F700
2024-12-11Standard survey · 2 deficienciesOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-09Record 245588-20241211-F812
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 245588-20241211-F880
2024-02-01Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-01-30Record 245588-20240201-F689
2024-01-10Standard survey · 2 deficienciesOfficial report
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-02-13Record 245588-20240110-F585
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-02-13Record 245588-20240110-F880

Penalties & enforcement

DateActionAmountSource
2025-04-17Civil money penalty$14,901CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.01
Facility
Minnesota
National
Minnesota 1.06 · National 0.69
Total nurse hours per resident day5.15
Facility
Minnesota
National
Minnesota 4.19 · National 3.86
Weekend total nurse hours4.50
Facility
Minnesota
National
Minnesota 3.71 · National 3.42
Total nursing staff turnover30%
Facility
Minnesota
National
Minnesota 42% · National 46%
Registered nurse turnover8%
Facility
Minnesota
National
Minnesota 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMinnesotaNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.7%5.2%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.1%4.0%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
17.0%17.1%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
3.4%2.6%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
10.5%18.2%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.1%4.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
18.9%12.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Bitzan, Marlene
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Kelly, Timothy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Sundby, Scott
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bitzan, Marlene
Individual
ADP OF THE SNFNOT APPLICABLE
Dorn, Viola
Individual
CORPORATE DIRECTORNOT APPLICABLE
Haggenmiller, Jerome
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hinrichs, Rose
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hoffman, Scott
Individual
CORPORATE DIRECTORNOT APPLICABLE
Jakubiec, Dawn
Individual
CORPORATE DIRECTORNOT APPLICABLE
Kelly, Timothy
Individual
ADP OF THE SNFNOT APPLICABLE
Midwest Bank
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Sundby, Scott
Individual
ADP OF THE SNFNOT APPLICABLE
Theis, Jeremy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Vaske, David
Individual
CORPORATE DIRECTORNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Minnesota.

No county cost figures on file for Otter Tail.

Nearby nursing homes

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Knute Nelson Care Center
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19.1 mi2026-05-132100
Bethany On The Lake LLC
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19.0 mi2026-03-26162
Galeon
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21.3 mi2025-12-17050
Fair Oaks Lodge
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22.2 mi2026-03-113441
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Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01