Nursing homeActive

Viewcrest Health Center

3111 Church Street, Duluth, MN 55811218727880188 certified beds · 84 residentsNon profit - Church relatedMedicare and Medicaid
Surveys on file
8
since 2023
Deficiencies
25
0214
Penalties · 3 yrs
$71,076
5 fines · 1 action
Last survey
2026-06-02
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Minnesota Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-02Complaint001CMS-2567 (Care Compare)
2025-08-21Standard000CMS-2567 (Care Compare)
2025-03-21Complaint001CMS-2567 (Care Compare)
2024-08-29Complaint010CMS-2567 (Care Compare)
2024-07-11Standard050CMS-2567 (Care Compare)
2024-05-14Complaint001CMS-2567 (Care Compare)
2024-02-14Complaint001CMS-2567 (Care Compare)
2023-09-21Standard0150CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Minnesota Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-02Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-07-07Record 245414-20260602-F689
2025-03-21Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-03-14Record 245414-20250321-F689
2024-08-29Complaint survey · 1 deficiencyOfficial report
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-04Record 245414-20240829-F880
2024-07-11Standard survey · 5 deficienciesOfficial report
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-07Record 245414-20240711-F554
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-07Record 245414-20240711-F645
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-07Record 245414-20240711-F695
F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-08-07Record 245414-20240711-F809
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-07Record 245414-20240711-F812
2024-05-14Complaint survey · 1 deficiencyOfficial report
F760Ensure that residents are free from significant medication errors.Scope/severity JHarm
Medication
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-05-10Record 245414-20240514-F760
2024-02-14Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-02-12Record 245414-20240214-F689
2023-09-21Standard survey · 15 deficienciesOfficial report
F567Honor the resident's right to manage his or her financial affairs.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F567
F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F568
F570Assure the security of all personal funds of residents deposited with the facility.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F570
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F584
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F677
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F679
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F686
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F688
F744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F744
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F757
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F801
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-08Record 245414-20230921-F883

Penalties & enforcement

DateActionAmountSource
2026-06-02Civil money penalty$19,635CMS · Penalties
2026-06-02Denial of payment for new admissions
Payment denial for 5 days, from 2026-07-02
CMS · Penalties
2025-03-21Civil money penalty$17,345CMS · Penalties
2024-07-11Civil money penalty$10,839CMS · Penalties
2024-05-14Civil money penalty$14,433CMS · Penalties
2024-02-14Civil money penalty$8,824CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.74
Facility
Minnesota
National
Minnesota 1.06 · National 0.69
Total nurse hours per resident day3.44
Facility
Minnesota
National
Minnesota 4.19 · National 3.86
Weekend total nurse hours3.14
Facility
Minnesota
National
Minnesota 3.71 · National 3.42
Total nursing staff turnover52%
Facility
Minnesota
National
Minnesota 42% · National 46%
Registered nurse turnover42%
Facility
Minnesota
National
Minnesota 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMinnesotaNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.5%5.2%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
3.5%4.0%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
15.6%17.1%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.7%2.6%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.7%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
19.1%18.2%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
1.5%4.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
19.4%12.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Bach, Curtis
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Barry, Heidi
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Big Stone Therapies, Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Boyum, Britney
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Burrows, Amanda
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Caspers, Megan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Dripps, Daniel
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Edin, Colt
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ehlers, Douglas
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Eide Bailly LLP
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Fishel, Chester
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Goodnough, Jennifer
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Gramm, Timothy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Granheim, Kascie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hanneken, Michelle
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hejhal, Roxanne
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hofmann, Reed
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Laflamme, Darren
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lair, Michael
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Letich, Elizabeth
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lienemann, Steven
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Luetmer, John
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Marlow, Jina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Nelson, Patrick
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Oliphant, Miranda
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Peterson-Devries, Cami
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Raw, Carol
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Rentz, Laura
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Rentz, Mark
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Rentz, Paul
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ryan, Ben
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ryan, Geoffrey
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Schneider, Todd
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
St. Francis Health Services Of Morris, Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Stock, Kelsey
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Tepovich, Nicholas
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Thompson, Renee
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Tomoson, April
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Walker, Amy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wick, Ashley
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wiese, Lorraine
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wolf, Jordan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bach, Curtis
Individual
CORPORATE OFFICERNOT APPLICABLE
Bach, Curtis
Individual
ADP OF THE SNFNOT APPLICABLE
Bach, Curtis
Individual
CORPORATE DIRECTORNOT APPLICABLE
Barry, Heidi
Individual
ADP OF THE SNFNOT APPLICABLE
Big Stone Therapies, Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Boyum, Britney
Individual
ADP OF THE SNFNOT APPLICABLE
Burrows, Amanda
Individual
ADP OF THE SNFNOT APPLICABLE
Caspers, Megan
Individual
ADP OF THE SNFNOT APPLICABLE
Christensen, Drew
Individual
ADP OF THE SNFNOT APPLICABLE
Dripps, Daniel
Individual
ADP OF THE SNFNOT APPLICABLE
Dripps, Daniel
Individual
CORPORATE DIRECTORNOT APPLICABLE
Dripps, Daniel
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Edin, Colt
Individual
ADP OF THE SNFNOT APPLICABLE
Ehlers, Douglas
Individual
ADP OF THE SNFNOT APPLICABLE
Ehlers, Douglas
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Ehlers, Douglas
Individual
CORPORATE DIRECTORNOT APPLICABLE
Eide Bailly LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Fishel, Chester
Individual
ADP OF THE SNFNOT APPLICABLE
Goodnough, Jennifer
Individual
ADP OF THE SNFNOT APPLICABLE
Goodnough, Jennifer
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Goodnough, Jennifer
Individual
CORPORATE DIRECTORNOT APPLICABLE
Gramm, Timothy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Gramm, Timothy
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Granheim, Kascie
Individual
ADP OF THE SNFNOT APPLICABLE
Hanneken, Michelle
Individual
ADP OF THE SNFNOT APPLICABLE
Hejhal, Roxanne
Individual
ADP OF THE SNFNOT APPLICABLE
Hofmann, Reed
Individual
ADP OF THE SNFNOT APPLICABLE
Laflamme, Darren
Individual
ADP OF THE SNFNOT APPLICABLE
Lair, Michael
Individual
ADP OF THE SNFNOT APPLICABLE
Lair, Michael
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Lair, Michael
Individual
CORPORATE DIRECTORNOT APPLICABLE
Letich, Elizabeth
Individual
ADP OF THE SNFNOT APPLICABLE
Lienemann, Steven
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lienemann, Steven
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Lienemann, Steven
Individual
ADP OF THE SNFNOT APPLICABLE
Luetmer, John
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Luetmer, John
Individual
CORPORATE DIRECTORNOT APPLICABLE
Luetmer, John
Individual
ADP OF THE SNFNOT APPLICABLE
Marlow, Jina
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Marlow, Jina
Individual
ADP OF THE SNFNOT APPLICABLE
Nelson, Patrick
Individual
ADP OF THE SNFNOT APPLICABLE
Nelson, Patrick
Individual
CORPORATE DIRECTORNOT APPLICABLE
Nelson, Patrick
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Oliphant, Miranda
Individual
ADP OF THE SNFNOT APPLICABLE
Peterson-Devries, Cami
Individual
ADP OF THE SNFNOT APPLICABLE
Peterson-Devries, Cami
Individual
CORPORATE OFFICERNOT APPLICABLE
Raw, Carol
Individual
CORPORATE DIRECTORNOT APPLICABLE
Raw, Carol
Individual
ADP OF THE SNFNOT APPLICABLE
Rentz, Laura
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Rentz, Laura
Individual
CORPORATE DIRECTORNOT APPLICABLE
Rentz, Laura
Individual
ADP OF THE SNFNOT APPLICABLE
Rentz, Mark
Individual
ADP OF THE SNFNOT APPLICABLE
Rentz, Paul
Individual
ADP OF THE SNFNOT APPLICABLE
Rentz, Paul
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Rentz, Paul
Individual
CORPORATE DIRECTORNOT APPLICABLE
Ryan, Ben
Individual
ADP OF THE SNFNOT APPLICABLE
Ryan, Geoffrey
Individual
ADP OF THE SNFNOT APPLICABLE
Schneider, Todd
Individual
ADP OF THE SNFNOT APPLICABLE
Schneider, Todd
Individual
CORPORATE DIRECTORNOT APPLICABLE
Schneider, Todd
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Slivensky, Jane
Individual
ADP OF THE SNFNOT APPLICABLE
St. Francis Health Services Of Morris, Inc
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
St. Francis Health Services Of Morris, Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Stock, Kelsey
Individual
ADP OF THE SNFNOT APPLICABLE
Tepovich, Nicholas
Individual
ADP OF THE SNFNOT APPLICABLE
Thompson, Renee
Individual
ADP OF THE SNFNOT APPLICABLE
Tomoson, April
Individual
ADP OF THE SNFNOT APPLICABLE
Walker, Amy
Individual
ADP OF THE SNFNOT APPLICABLE
Wick, Ashley
Individual
ADP OF THE SNFNOT APPLICABLE
Wiese, Lorraine
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Wiese, Lorraine
Individual
CORPORATE DIRECTORNOT APPLICABLE
Wiese, Lorraine
Individual
ADP OF THE SNFNOT APPLICABLE
Wolf, Jordan
Individual
ADP OF THE SNFNOT APPLICABLE
Part of a chain
St. Francis Health Services14 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Minnesota.

No county cost figures on file for St. Louis.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Hilltop Healthcare Rehabilitation And Skilled Nurs
Duluth
2.9 mi2026-03-123293
Benedictine Health Center
Duluth
3.5 mi2026-05-271162
The North Shore Estates LLC
Duluth
4.6 mi2026-02-120240
Dove Healthcare - Superior
Superior
4.8 mi2026-05-130560
Bayshore Residence And Rehabilitation Center
Duluth
3.6 mi2026-06-262323
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01