Nursing homeActive
Heritage Manor
321 Northeast Sixth Street, Chisholm, MN 55719218254576565 certified beds · 57 residentsNon profit - Church relatedMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
25
● 0● 24● 1
Penalties · 3 yrs
—
none on file
Last survey
2025-06-26
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 4
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Minnesota Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-06-26 | Standard | 0161 | CMS-2567 (Care Compare) | — |
| 2024-05-16 | Standard | 050 | CMS-2567 (Care Compare) | — |
| 2023-03-09 | Standard | 030 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Minnesota Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-08-20Record 245245-20250626-F684
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F550
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F554
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F561
F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F605
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F657
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F695
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F698
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F725
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity FStandard
Medication
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-24Record 245245-20250626-F755
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F759
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F842
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-24Record 245245-20250626-F880
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 245245-20250626-F919
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-01Record 245245-20240516-F636
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-01Record 245245-20240516-F684
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-01Record 245245-20240516-F693
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-01Record 245245-20240516-F695
F731Request a waiver if it can't meet the nurse staffing requirements.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-07-01Record 245245-20240516-F731
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-17Record 245245-20230309-F641
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-17Record 245245-20230309-F677
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-17Record 245245-20230309-F761
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.96
Facility
Minnesota
National
Minnesota 1.06 · National 0.69
Total nurse hours per resident day3.41
Facility
Minnesota
National
Minnesota 4.19 · National 3.86
Weekend total nurse hours2.92
Facility
Minnesota
National
Minnesota 3.71 · National 3.42
Total nursing staff turnover31%
Facility
Minnesota
National
Minnesota 42% · National 46%
Registered nurse turnover25%
Facility
Minnesota
National
Minnesota 39% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Minnesota | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 5.7% | 5.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 7.0% | 4.0% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 19.4% | 17.1% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 3.6% | 2.6% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 25.2% | 18.2% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 7.7% | 4.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 19.4% | 12.5% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Anderson, Emily Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bach, Curtis Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bay, Esa Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Big Stone Therapies, Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Blevins, Rosanne Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Burrows, Amanda Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Caspers, Megan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Copeman, Jeffrey Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Dripps, Daniel Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ehlers, Douglas Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Eide Bailly LLP Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Goodnough, Jennifer Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Gramm, Timothy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hanneken, Michelle Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hejhal, Roxanne Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hofmann, Reed Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Incontro, Elisabeth Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Just, Matthew Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lair, Michael Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lienemann, Steven Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Luetmer, John Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Marlow, Jina Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Mcgraw, Cindy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Nelson, Patrick Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Peterson-Devries, Cami Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Raw, Carol Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rentz, Laura Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rentz, Mark Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rentz, Paul Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Roche, Shane Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ryan, Ben Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ryan, Geoffrey Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Schneider, Todd Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| St. Francis Health Services Of Morris, Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Stock, Kelsey Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Thompson, Renee Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Tomoson, April Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Townley, Glenda Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Walker, Amy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Wiese, Lorraine Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Anderson, Emily Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bach, Curtis Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bach, Curtis Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Bach, Curtis Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Barnard, Shelley Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bay, Esa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Big Stone Therapies, Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Blevins, Rosanne Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Burrows, Amanda Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Caspers, Megan Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Copeman, Jeffrey Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Dripps, Daniel Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Dripps, Daniel Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ehlers, Douglas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Ehlers, Douglas Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Eide Bailly LLP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Goodnough, Jennifer Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Goodnough, Jennifer Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gramm, Timothy Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Gramm, Timothy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hanneken, Michelle Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hejhal, Roxanne Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hofmann, Reed Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Incontro, Elisabeth Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Just, Matthew Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lair, Michael Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Lair, Michael Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lienemann, Steven Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lienemann, Steven Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Luetmer, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Luetmer, John Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Marlow, Jina Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mcgraw, Cindy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Nelson, Patrick Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Nelson, Patrick Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Peterson-Devries, Cami Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Peterson-Devries, Cami Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Peterson-Devries, Cami Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Rausch, Amy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Raw, Carol Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Raw, Carol Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Raw, Carol Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Rentz, Laura Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Rentz, Laura Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rentz, Mark Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rentz, Paul Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Rentz, Paul Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Roche, Shane Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ryan, Ben Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ryan, Geoffrey Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Schneider, Todd Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Schneider, Todd Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| St. Francis Health Services Of Morris, Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Stock, Kelsey Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Thompson, Renee Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Tomoson, April Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Townley, Glenda Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Walker, Amy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Wiese, Lorraine Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Wiese, Lorraine Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Part of a chain
St. Francis Health Services — 14 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Minnesota.
No county cost figures on file for St. Louis.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Guardian Angels Health & Rehab Center Hibbing | 5.3 mi | 2025-08-20 | 1253 |
| Cornerstone Villa Buhl | 4.3 mi | 2025-12-04 | 0191 |
| The Waterview Pines LLC Virginia | 15.0 mi | 2026-01-15 | 2352 |
| Essentia Health Virginia Care Cent Virginia | 15.2 mi | 2026-03-26 | 090 |
| The Waterview Woods LLC Eveleth | 15.6 mi | 2025-11-20 | 0324 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |