Nursing homeActive

Optalis Health and Rehabilitation of Sterling Heig

38200 Schoenherr Road, Sterling Heights, MI 483125862749044163 certified beds · 153 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
12
since 2023
Deficiencies
43
0412
Penalties · 3 yrs
$4,233
1 fine
Last survey
2026-01-21
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Michigan LARA · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-01-21Complaint011CMS-2567 (Care Compare)
2025-08-06Complaint010CMS-2567 (Care Compare)
2025-06-25Standard0120CMS-2567 (Care Compare)
2025-04-07Complaint010CMS-2567 (Care Compare)
2024-11-13Complaint020CMS-2567 (Care Compare)
2024-08-22Complaint010CMS-2567 (Care Compare)
2024-05-16Standard040CMS-2567 (Care Compare)
2024-03-21Complaint030CMS-2567 (Care Compare)
2024-01-25Complaint020CMS-2567 (Care Compare)
2023-11-27Complaint020CMS-2567 (Care Compare)
2023-10-18Complaint020CMS-2567 (Care Compare)
2023-03-08Standard0101CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Michigan LARA publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-01-21Complaint survey · 2 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-01-28Record 235665-20260121-F689
F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-28Record 235665-20260121-F740
2025-08-06Complaint survey · 1 deficiencyOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-12Record 235665-20250806-F686
2025-06-25Standard survey · 12 deficienciesOfficial report
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 235665-20250625-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 235665-20250625-F677
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 235665-20250625-F679
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 235665-20250625-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 235665-20250625-F689
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 235665-20250625-F693
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 235665-20250625-F761
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 235665-20250625-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 235665-20250625-F812
F814Dispose of garbage and refuse properly.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 235665-20250625-F814
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 235665-20250625-F880
F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-01Record 235665-20250625-F947
2025-04-07Complaint survey · 1 deficiencyOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-25Record 235665-20250407-F686
2024-11-13Complaint survey · 2 deficienciesOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-29Record 235665-20241113-F677
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-29Record 235665-20241113-F686
2024-08-22Complaint survey · 1 deficiencyOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-07Record 235665-20240822-F677
2024-05-16Standard survey · 4 deficienciesOfficial report
F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-07Record 235665-20240516-F694
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-07Record 235665-20240516-F758
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-07Record 235665-20240516-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-06-07Record 235665-20240516-F812
2024-03-21Complaint survey · 3 deficienciesOfficial report
F551Give the resident's representative the ability to exercise the resident's rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-08Record 235665-20240321-F551
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-08Record 235665-20240321-F582
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-08Record 235665-20240321-F684
2024-01-25Complaint survey · 2 deficienciesOfficial report
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-09Record 235665-20240125-F692
F825Provide or get specialized rehabilitative services as required for a resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-09Record 235665-20240125-F825
2023-11-27Complaint survey · 2 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-18Record 235665-20231127-F550
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-18Record 235665-20231127-F684
2023-10-18Complaint survey · 2 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-27Record 235665-20231018-F580
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-27Record 235665-20231018-F760
2023-03-08Standard survey · 11 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-03-28Record 235665-20230308-F684
F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-28Record 235665-20230308-F557
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-28Record 235665-20230308-F658
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-28Record 235665-20230308-F677
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-28Record 235665-20230308-F688
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-03-28Record 235665-20230308-F727
F732Post nurse staffing information every day.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-03-28Record 235665-20230308-F732
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-28Record 235665-20230308-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-03-28Record 235665-20230308-F812
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-28Record 235665-20230308-F887
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-03-28Record 235665-20230308-F925

Penalties & enforcement

DateActionAmountSource
2023-10-17Civil money penalty$4,233CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.58
Facility
Michigan
National
Michigan 0.78 · National 0.69
Total nurse hours per resident day3.99
Facility
Michigan
National
Michigan 3.99 · National 3.86
Weekend total nurse hours3.61
Facility
Michigan
National
Michigan 3.50 · National 3.42
Total nursing staff turnover58%
Facility
Michigan
National
Michigan 44% · National 46%
Registered nurse turnover37%
Facility
Michigan
National
Michigan 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMichiganNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.8%5.1%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.8%3.0%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
19.7%14.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.8%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
13.0%10.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
1.0%5.4%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
18.5%19.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Om Holdco 5 LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Optalis LP Investors 5 LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
Snw LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST30%
Bandur, Kevin Charles
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bandur, Kevin Charles
Individual
ADP OF THE SNFNOT APPLICABLE
Charles Franklin LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Charles Westland LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Cliftonlarsonallen LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Forbright Bank
Organization
ADP OF THE SNFNOT APPLICABLE
Hemant Shah 2018 Irrevocable Trust
Organization
ADP OF THE SNFNOT APPLICABLE
Kenny, Carrie Ann
Individual
ADP OF THE SNFNOT APPLICABLE
Obs Of Mi LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Om Holdco 5 LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Optalis LP Investors 5 LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Paar 108 LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Parker, Seth
Individual
ADP OF THE SNFNOT APPLICABLE
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel
Organization
ADP OF THE SNFNOT APPLICABLE
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel
Organization
ADP OF THE SNFNOT APPLICABLE
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020
Organization
ADP OF THE SNFNOT APPLICABLE
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020
Organization
ADP OF THE SNFNOT APPLICABLE
Schlaupitz Madhavan
Organization
ADP OF THE SNFNOT APPLICABLE
Snw LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Optalis Health & Rehabilitation36 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Michigan.

No county cost figures on file for Macomb.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Medilodge of Sterling Heights
Sterling Heights
1.6 mi2026-04-140501
Harmony Village of Clinton
Clinton Township
2.1 mi2025-12-100272
Lakeside Manor Nursing and Rehabilitation Center
Sterling Heights
3.1 mi2026-04-150521
Medilodge of Shoreline
Sterling Heights
3.2 mi2026-05-070200
Fraser Villa
Fraser
2.9 mi2026-05-28080
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01