Nursing homeActive

The Timbers of Cass County

55432 Colby St, Dowagiac, MI 490472697827828108 certified beds · 100 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
7
since 2023
Deficiencies
42
0420
Penalties · 3 yrs
none on file
Last survey
2026-05-14
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Michigan LARA · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-05-14Complaint010CMS-2567 (Care Compare)
2026-02-19Complaint010CMS-2567 (Care Compare)
2026-01-08Standard0100CMS-2567 (Care Compare)
2025-03-12Complaint040CMS-2567 (Care Compare)
2024-10-31Standard0140CMS-2567 (Care Compare)
2024-06-21Complaint040CMS-2567 (Care Compare)
2023-10-11Standard080CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Michigan LARA publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-05-14Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-12Record 235652-20260514-F600
2026-02-19Complaint survey · 1 deficiencyOfficial report
F627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-12Record 235652-20260219-F627
2026-01-08Standard survey · 10 deficienciesOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-02-09Record 235652-20260108-F584
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-09Record 235652-20260108-F677
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-09Record 235652-20260108-F679
F687Provide appropriate foot care.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-09Record 235652-20260108-F687
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-09Record 235652-20260108-F688
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-09Record 235652-20260108-F690
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-09Record 235652-20260108-F700
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-09Record 235652-20260108-F760
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-02-09Record 235652-20260108-F812
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-02-09Record 235652-20260108-F880
2025-03-12Complaint survey · 4 deficienciesOfficial report
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-11Record 235652-20250312-F679
F680Ensure the activities program is directed by a qualified professional.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-11Record 235652-20250312-F680
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-11Record 235652-20250312-F842
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-11Record 235652-20250312-F880
2024-10-31Standard survey · 14 deficienciesOfficial report
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F561
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F582
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F656
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F658
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F679
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F689
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F692
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F758
F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F806
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F883
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F887
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 235652-20241031-F921
2024-06-21Complaint survey · 4 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-29Record 235652-20240621-F609
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-29Record 235652-20240621-F689
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-29Record 235652-20240621-F761
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-29Record 235652-20240621-F880
2023-10-11Standard survey · 8 deficienciesOfficial report
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 235652-20231011-F625
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 235652-20231011-F658
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 235652-20231011-F677
F742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 235652-20231011-F742
F759Ensure medication error rates are not 5 percent or greater.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 235652-20231011-F759
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 235652-20231011-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 235652-20231011-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 235652-20231011-F880

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.69
Facility
Michigan
National
Michigan 0.78 · National 0.69
Total nurse hours per resident day3.46
Facility
Michigan
National
Michigan 3.99 · National 3.86
Weekend total nurse hours2.88
Facility
Michigan
National
Michigan 3.50 · National 3.42
Total nursing staff turnover29%
Facility
Michigan
National
Michigan 44% · National 46%
Registered nurse turnover38%
Facility
Michigan
National
Michigan 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMichiganNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.3%5.1%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.0%3.0%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
13.9%14.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.3%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
10.9%10.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.8%5.4%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
16.4%19.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Orion Operating Services LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Albright Ross, Susan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Amicus Capital Holdings Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Amsbury, Julie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Anderson, Curt
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Atrium Centers Management LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Atrium Centers, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cherry, Jill
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Clarke, Deann
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Dorsey, Jasmine
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Geniac, Samuel
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Heller, David
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Johnson, Cindy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Orion Operating Services LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Albright Ross, Susan
Individual
ADP OF THE SNFNOT APPLICABLE
Amicus Capital Holdings Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Amicus Capital Holdings, Inc. Employee Stock Ownership Trust
Organization
ADP OF THE SNFNOT APPLICABLE
Amicus Properties LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Amsbury, Julie
Individual
ADP OF THE SNFNOT APPLICABLE
Anderson, Curt
Individual
ADP OF THE SNFNOT APPLICABLE
Atrium Centers Management LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Broad River Rehabilitation
Organization
ADP OF THE SNFNOT APPLICABLE
Cherry, Jill
Individual
ADP OF THE SNFNOT APPLICABLE
Clarke, Deann
Individual
ADP OF THE SNFNOT APPLICABLE
Dorsey, Jasmine
Individual
ADP OF THE SNFNOT APPLICABLE
Evergreen Two LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Forvis Mazars LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Geniac, Samuel
Individual
ADP OF THE SNFNOT APPLICABLE
Heller, David
Individual
ADP OF THE SNFNOT APPLICABLE
Heller, David
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Johnson, Cindy
Individual
ADP OF THE SNFNOT APPLICABLE
Johnson, Cindy
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Leaderstat Ltd
Organization
ADP OF THE SNFNOT APPLICABLE
Lument Real Estate Capital LLC
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Ocs Real Estate Holdings LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Omnicare LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Orion Properties Ten LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Paredes, Miguel
Individual
ADP OF THE SNFNOT APPLICABLE
Paredes, Miguel
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Plante & Moran Pllc
Organization
ADP OF THE SNFNOT APPLICABLE
Schmidt, Robert
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Part of a chain
Atrium Centers26 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Michigan.

No county cost figures on file for Cass.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Cass County Medical Care Facility
Cassopolis
8.5 mi2026-06-230153
The Orchards at Niles
Niles
14.2 mi2026-01-231560
Niles Care Center, LLC
Niles
14.8 mi2026-04-170365
West Woods of Niles
Niles
18.2 mi2026-02-100365
Belltower Health & Rehabilitation Center
Granger
19.8 mi2025-10-29070
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01