Nursing homeActive

The Neighborhoods of White Lake

10770 Elizabeth Lake Road, White Lake, MI 48386248618410039 certified beds · 36 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2023
Deficiencies
6
060
Penalties · 3 yrs
none on file
Last survey
2025-05-29
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 5
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Michigan LARA · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-05-29Standard000CMS-2567 (Care Compare)
2025-02-27Complaint030CMS-2567 (Care Compare)
2024-05-22Standard000CMS-2567 (Care Compare)
2024-01-29Complaint010CMS-2567 (Care Compare)
2023-03-02Standard020CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Michigan LARA publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-02-27Complaint survey · 3 deficienciesOfficial report
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-01Record 235430-20250227-F604
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-01Record 235430-20250227-F610
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-01Record 235430-20250227-F689
2024-01-29Complaint survey · 1 deficiencyOfficial report
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-15Record 235430-20240129-F552
2023-03-02Standard survey · 2 deficienciesOfficial report
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-12Record 235430-20230302-F658
F710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-12Record 235430-20230302-F710

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.04
Facility
Michigan
National
Michigan 0.78 · National 0.69
Total nurse hours per resident day4.59
Facility
Michigan
National
Michigan 3.99 · National 3.86
Weekend total nurse hours4.10
Facility
Michigan
National
Michigan 3.50 · National 3.42
Total nursing staff turnover30%
Facility
Michigan
National
Michigan 44% · National 46%
Registered nurse turnover33%
Facility
Michigan
National
Michigan 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMichiganNational
Percentage of long-stay residents with pressure ulcers
lower is better
7.4%5.1%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.8%3.0%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
29.5%14.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
4.2%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
11.6%10.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.2%5.4%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
5.9%19.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Trinity Continuing Care Services
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Bowens, Marcus
Individual
CORPORATE DIRECTORNOT APPLICABLE
Bowens, Marcus
Individual
CORPORATE OFFICERNOT APPLICABLE
Defrain, David
Individual
CORPORATE DIRECTORNOT APPLICABLE
Handy, Joanne
Individual
CORPORATE DIRECTORNOT APPLICABLE
Henkel, Arthur
Individual
CORPORATE DIRECTORNOT APPLICABLE
Jones, Beverly
Individual
CORPORATE DIRECTORNOT APPLICABLE
Latovick, Pamela
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Minnix, William
Individual
CORPORATE DIRECTORNOT APPLICABLE
Murray, Mandi
Individual
CORPORATE OFFICERNOT APPLICABLE
Murray, Mandi
Individual
CORPORATE DIRECTORNOT APPLICABLE
Poole, Lejon
Individual
CORPORATE DIRECTORNOT APPLICABLE
Tag, Anna Marie
Individual
CORPORATE DIRECTORNOT APPLICABLE
Tapia, Marjorie
Individual
CORPORATE DIRECTORNOT APPLICABLE
Turner, Anngenette
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Villarruel, Antonia
Individual
CORPORATE DIRECTORNOT APPLICABLE
Wells, Dewayne
Individual
CORPORATE DIRECTORNOT APPLICABLE
Part of a chain
Trinity Health19 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Michigan.

No county cost figures on file for Oakland.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Westlake Health Campus
Commerce
2.1 mi2026-01-070201
The Villa at Green Lake Estates
Orchard Lake
5.5 mi2026-06-091415
The Orchards at Canterbury on the Lake
Waterford
5.4 mi2026-01-201593
Medilodge of Milford
Milford
6.6 mi2025-09-250223
Maple Manor Rehab Center of Novi Inc
Novi
8.4 mi2026-04-290191
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01