Nursing homeActive
Pleasant View Shiawassee County Medical Care Facil
275 Caledonia Drive, Owosso, MI 488679897433491136 certified beds · 133 residentsGovernment - CountyMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
7
● 1● 6● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-07-02
Complaint
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Michigan LARA · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-07-02 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2025-06-12 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2024-08-01 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2024-03-22 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-01-26 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2023-06-14 | Standard | 100 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Michigan LARA publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-07-29Record 235067-20260702-F684
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-29Record 235067-20260702-F842
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-18Record 235067-20250612-F550
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-18Record 235067-20250612-F761
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-25Record 235067-20240322-F656
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-01Record 235067-20240126-F698
F641Ensure each resident receives an accurate assessment.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2023-07-17Record 235067-20230614-F641
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.07
Facility
Michigan
National
Michigan 0.78 · National 0.69
Total nurse hours per resident day3.97
Facility
Michigan
National
Michigan 3.99 · National 3.86
Weekend total nurse hours3.51
Facility
Michigan
National
Michigan 3.50 · National 3.42
Total nursing staff turnover46%
Facility
Michigan
National
Michigan 44% · National 46%
Registered nurse turnover51%
Facility
Michigan
National
Michigan 39% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Michigan | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 0.6% | 5.1% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.9% | 3.0% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 12.4% | 14.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.2% | 1.5% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 10.4% | 10.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 4.4% | 5.4% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 19.5% | 19.4% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| County Of Shiawassee Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Bakousidis, Kelly Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Baldwin, Rachel Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Delau, Theresa Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Espinoza, Shana Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Gokee, Cheri Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Knieper, Kelly Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lamb, Sandra Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rafie, Ramin Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Smithingell, Jeffery Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Tomac, Erika Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Woodruff, Tabitha Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bakousidis, Kelly Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Baldwin, Rachel Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bontrager, Gregory Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Civille, Cynthia Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| County Of Shiawassee Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Delau, Theresa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Espinoza, Shana Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gokee, Cheri Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Knauff, Londa Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Knieper, Kelly Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lamb, Sandra Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rafie, Ramin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Smithingell, Jeffery Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Tomac, Erika Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Woodruff, Tabitha Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Michigan.
No county cost figures on file for Shiawassee.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Memorial Healthcare Center Owosso | 1.6 mi | 2026-01-14 | 010 |
| Chesaning Nursing and Rehabilitation Center Chesaning | 12.7 mi | 2025-12-12 | 0381 |
| Durand Senior Care and Rehab Center Durand | 10.4 mi | 2025-04-30 | 094 |
| Ovid Healthcare Center Ovid | 11.5 mi | 2026-04-03 | 0371 |
| Majestic Care of Flushing Flushing | 17.1 mi | 2026-06-30 | 0427 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |