Nursing homeActive

Maine Veterans Home - Caribou

163 Van Buren Rd Suite 2, Caribou, ME 04736207498607440 certified beds · 36 residentsNon profit - OtherMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
14
2111
Penalties · 3 yrs
$42,320
1 fine · 1 action
Last survey
2026-02-05
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 5
Quality 1
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Maine Division of Licensing and Certification · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-02-05Standard131CMS-2567 (Care Compare)
2025-01-08Standard050CMS-2567 (Care Compare)
2023-12-06Standard130CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Maine Division of Licensing and Certification publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-02-05Standard survey · 5 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity GHarm
Dignity & rights
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-03-20Record 205151-20260205-F580
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-20Record 205151-20260205-F607
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-20Record 205151-20260205-F695
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-20Record 205151-20260205-F880
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2026-03-20Record 205151-20260205-F842
2025-01-08Standard survey · 5 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-07Record 205151-20250108-F550
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-07Record 205151-20250108-F561
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-07Record 205151-20250108-F657
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-07Record 205151-20250108-F692
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-07Record 205151-20250108-F695
2023-12-06Standard survey · 4 deficienciesOfficial report
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-15Record 205151-20231206-F604
F637Assess the resident when there is a significant change in conditionScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-15Record 205151-20231206-F637
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-15Record 205151-20231206-F655
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2024-01-15Record 205151-20231206-F623

Penalties & enforcement

DateActionAmountSource
2026-02-05Civil money penalty$42,320CMS · Penalties
2026-02-05Denial of payment for new admissions
Payment denial for 3 days, from 2026-03-17
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.55
Facility
Maine
National
Maine 1.05 · National 0.69
Total nurse hours per resident day5.13
Facility
Maine
National
Maine 4.34 · National 3.86
Weekend total nurse hours4.61
Facility
Maine
National
Maine 3.92 · National 3.42
Total nursing staff turnover29%
Facility
Maine
National
Maine 47% · National 46%
Registered nurse turnover9%
Facility
Maine
National
Maine 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMaineNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.9%4.3%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.3%4.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
14.1%20.2%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
5.7%2.2%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
19.6%24.4%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.2%5.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
15.9%17.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Armstrong, John
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Graham, Melissa
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Maine Veterans' Home
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Meader, Melanie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Welch, Katherine
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Armstrong, Angela
Individual
CORPORATE DIRECTORNOT APPLICABLE
Armstrong, Angela
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Armstrong, John
Individual
ADP OF THE SNFNOT APPLICABLE
Brawn, Christine
Individual
CORPORATE DIRECTORNOT APPLICABLE
Brawn, Christine
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Brooks, Kevin
Individual
CORPORATE OFFICERNOT APPLICABLE
Burr, Heather
Individual
CORPORATE DIRECTORNOT APPLICABLE
Burr, Heather
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Collins, Samuel
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Collins, Samuel
Individual
CORPORATE DIRECTORNOT APPLICABLE
Gagnon, Rebecca
Individual
CORPORATE OFFICERNOT APPLICABLE
Gardner, Christopher
Individual
CORPORATE DIRECTORNOT APPLICABLE
Gardner, Christopher
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Genest, Emil
Individual
CORPORATE DIRECTORNOT APPLICABLE
Genest, Emil
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Graham, Melissa
Individual
ADP OF THE SNFNOT APPLICABLE
Jackson, Diane
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Jackson, Diane
Individual
CORPORATE DIRECTORNOT APPLICABLE
Klawitter, Brad
Individual
CORPORATE OFFICERNOT APPLICABLE
Lagace, Donald
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lagace, Donald
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Miller, Bridget
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Miller, Bridget
Individual
CORPORATE DIRECTORNOT APPLICABLE
Pooler, Michael
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Pooler, Michael
Individual
CORPORATE DIRECTORNOT APPLICABLE
Richmond, David
Individual
CORPORATE DIRECTORNOT APPLICABLE
Richmond, David
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Sanpedro, Steven
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Sanpedro, Steven
Individual
CORPORATE DIRECTORNOT APPLICABLE
Schwetz, Julie
Individual
CORPORATE DIRECTORNOT APPLICABLE
Schwetz, Julie
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Part of a chain
Maine Veterans' Home5 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Maine.

No county cost figures on file for Aroostook.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Caribou Rehab and Nursing Center
Caribou
1.6 mi2025-11-050161
Borderview Rehab & Living Ctr
Van Buren
21.0 mi2026-06-02090
Aroostook Health Center
Mars Hill
23.8 mi2025-12-170310
High View Rehabilitation And Living Center
Madawaska
37.7 mi2025-04-090223
Forest Hill Manor
Fort Kent
39.6 mi2026-03-111261
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01