Nursing homeActive

Willowbrooke Ct Skilled Care Ctr At Bayleigh Chase

501 Dutchman's Lane, Easton, MD 21601410822888899 certified beds · 61 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2018
Deficiencies
38
0362
Penalties · 3 yrs
none on file
Last survey
2025-01-17
Standard
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Maryland Office of Health Care Quality · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-01-17Standard0102CMS-2567 (Care Compare)
2019-07-12Standard0110CMS-2567 (Care Compare)
2018-02-21Standard0150CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Maryland Office of Health Care Quality publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-01-17Standard survey · 12 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-02-27Record 215137-20250117-F600
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-02-27Record 215137-20250117-F689
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-27Record 215137-20250117-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-27Record 215137-20250117-F610
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-27Record 215137-20250117-F658
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-27Record 215137-20250117-F697
F730Observe each nurse aide's job performance and give regular training.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-02-27Record 215137-20250117-F730
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-02-27Record 215137-20250117-F812
F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.Scope/severity EStandard
Records
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-27Record 215137-20250117-F835
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-27Record 215137-20250117-F842
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-02-27Record 215137-20250117-F867
F943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-27Record 215137-20250117-F943
2019-07-12Standard survey · 11 deficienciesOfficial report
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-08-31Record 215137-20190712-F623
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-08-31Record 215137-20190712-F640
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-08-31Record 215137-20190712-F641
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-08-31Record 215137-20190712-F657
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-08-31Record 215137-20190712-F679
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-08-31Record 215137-20190712-F689
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-08-31Record 215137-20190712-F727
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-08-31Record 215137-20190712-F759
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-08-31Record 215137-20190712-F761
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-08-31Record 215137-20190712-F842
F923Have enough outside ventilation via a window or mechanical ventilation, or both.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-08-31Record 215137-20190712-F923
2018-02-21Standard survey · 15 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F550
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F565
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F582
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F625
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F641
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F657
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F658
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F689
F759Ensure medication error rates are not 5 percent or greater.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F759
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F804
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-04-30Record 215137-20180221-F880

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.04
Facility
Maryland
National
Maryland 0.84 · National 0.69
Total nurse hours per resident day3.59
Facility
Maryland
National
Maryland 3.87 · National 3.86
Weekend total nurse hours3.25
Facility
Maryland
National
Maryland 3.47 · National 3.42
Total nursing staff turnover25%
Facility
Maryland
National
Maryland 40% · National 46%
Registered nurse turnover33%
Facility
Maryland
National
Maryland 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMarylandNational
Percentage of long-stay residents with pressure ulcers
lower is better
7.6%5.9%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.5%2.4%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
23.0%13.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.0%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
17.0%20.4%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.8%5.4%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
28.0%16.7%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Acts Communities Of Maryland, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Acts Management Services, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Acts Retirement-Life Communities Management, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Christiansen, Karen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Clemes, George
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Fox, Glenn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Grant, Gerald
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Grant, Jonathan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Valdivia, Peggy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Acts Acquisition And Development Company LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Acts Alliance Management LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Acts Communities Of Maryland, Inc.
Organization
ADP OF THE SNFNOT APPLICABLE
Acts Communities Of Maryland, Inc.
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Acts Communities Of Maryland, Inc.
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Acts Legacy Foundation, Inc.
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Acts Management Services, Inc.
Organization
ADP OF THE SNFNOT APPLICABLE
Acts Retirement Services, Inc
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Acts Retirement-Life Communities Management, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Acts Signature Community Services Inc
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Ahern, Susan
Individual
CORPORATE OFFICERNOT APPLICABLE
Baker Tilly Advisory Group LP
Organization
ADP OF THE SNFNOT APPLICABLE
Baker Tilly Us LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Bonita Springs Retirement Village Inc
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Christiansen, Karen
Individual
CORPORATE OFFICERNOT APPLICABLE
Christiansen, Karen
Individual
CORPORATE DIRECTORNOT APPLICABLE
Christiansen, Karen
Individual
ADP OF THE SNFNOT APPLICABLE
Clemes, George
Individual
ADP OF THE SNFNOT APPLICABLE
Detweiler, Harold
Individual
CORPORATE DIRECTORNOT APPLICABLE
Forrest, Anne
Individual
CORPORATE DIRECTORNOT APPLICABLE
Fox, Glenn
Individual
CORPORATE OFFICERNOT APPLICABLE
Fox, Glenn
Individual
ADP OF THE SNFNOT APPLICABLE
Grant, Gerald
Individual
ADP OF THE SNFNOT APPLICABLE
Grant, Gerald
Individual
CORPORATE DIRECTORNOT APPLICABLE
Grant, Gerald
Individual
CORPORATE OFFICERNOT APPLICABLE
Grant, Jonathan
Individual
CORPORATE OFFICERNOT APPLICABLE
Grant, Jonathan
Individual
ADP OF THE SNFNOT APPLICABLE
Kelly, Michael
Individual
CORPORATE DIRECTORNOT APPLICABLE
Knaish, Kinan
Individual
ADP OF THE SNFNOT APPLICABLE
Lawson, Daniel
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mease Life Inc
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Neary, Anne
Individual
CORPORATE DIRECTORNOT APPLICABLE
Paquette, Ellen
Individual
CORPORATE DIRECTORNOT APPLICABLE
U.S. Bank
Organization
ADP OF THE SNFNOT APPLICABLE
U.S. Bank
Organization
TRUSTEE OF THE SNFNOT APPLICABLE
Valdivia, Peggy
Individual
CORPORATE OFFICERNOT APPLICABLE
Valdivia, Peggy
Individual
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Acts Retirement-Life Communities27 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Maryland.

No county cost figures on file for Talbot.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Pines Nursing And Rehab
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0.3 mi2026-07-021843
Mallard Bay Nursing And Rehab
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13.0 mi2026-06-251640
Autumn Lake Healthcare At Chesapeake Woods
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13.0 mi2025-12-190331
Caroline Nursing And Rehab
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15.4 mi2026-03-130240
Complete Care at Corsica Hills LLC
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Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01