Nursing homeActive

Navigator Homes Of Martha's Vineyard

Navigator Way Building #1-5, Edgartown, MA 025397742120163106 certified beds · 33 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2024
Deficiencies
16
0160
Penalties · 3 yrs
none on file
Last survey
2026-03-12
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Massachusetts Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-03-12Standard0100CMS-2567 (Care Compare)
2025-03-20Standard040CMS-2567 (Care Compare)
2024-03-07Standard020CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Massachusetts Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-03-12Standard survey · 10 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 225630-20260312-F580
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 225630-20260312-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 225630-20260312-F657
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity FStandard
Care planningFalls
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 225630-20260312-F689
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 225630-20260312-F756
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 225630-20260312-F761
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 225630-20260312-F801
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 225630-20260312-F812
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 225630-20260312-F880
F908Keep all essential equipment working safely.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-18Record 225630-20260312-F908
2025-03-20Standard survey · 4 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-28Record 225630-20250320-F609
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-28Record 225630-20250320-F656
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-28Record 225630-20250320-F658
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-28Record 225630-20250320-F758
2024-03-07Standard survey · 2 deficienciesOfficial report
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-29Record 225630-20240307-F761
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-29Record 225630-20240307-F804

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.70
Facility
Massachusetts
National
Massachusetts 0.65 · National 0.69
Total nurse hours per resident day5.97
Facility
Massachusetts
National
Massachusetts 3.86 · National 3.86
Weekend total nurse hours5.37
Facility
Massachusetts
National
Massachusetts 3.48 · National 3.42
Total nursing staff turnover44%
Facility
Massachusetts
National
Massachusetts 38% · National 46%
Registered nurse turnover39%
Facility
Massachusetts
National
Massachusetts 43% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityMassachusettsNational
Percentage of long-stay residents with pressure ulcers
lower is better
1.8%4.2%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
3.1%3.4%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
14.6%21.4%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.6%1.8%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
17.4%16.4%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
5.9%5.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
4.6%19.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Alliance Health Management Services LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Carreno, Nury
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lozoya, Katherine
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Yung, Alarick
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Alberich, Henry
Individual
CORPORATE DIRECTORNOT APPLICABLE
Alliance Health Management Services LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Anderson, Dianne
Individual
CORPORATE DIRECTORNOT APPLICABLE
Aubrey, Stever
Individual
CORPORATE DIRECTORNOT APPLICABLE
Brown, Mary
Individual
CORPORATE OFFICERNOT APPLICABLE
Brown, Mary
Individual
CORPORATE DIRECTORNOT APPLICABLE
Carreno, Nury
Individual
ADP OF THE SNFNOT APPLICABLE
Hubbard, Cynthia
Individual
CORPORATE DIRECTORNOT APPLICABLE
Loberg, Melinda
Individual
CORPORATE OFFICERNOT APPLICABLE
Loberg, Melinda
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lozoya, Katherine
Individual
ADP OF THE SNFNOT APPLICABLE
Roush, David
Individual
CORPORATE OFFICERNOT APPLICABLE
Schaefer, John
Individual
CORPORATE DIRECTORNOT APPLICABLE
Woolf, Louis
Individual
CORPORATE DIRECTORNOT APPLICABLE
Yung, Alarick
Individual
ADP OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Massachusetts.

No county cost figures on file for Dukes.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Royal Nursing Center, LLC
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Jml Care Center Inc
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13.1 mi2026-03-242210
Royal Of Cotuit
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Royal Megansett Nursing & Rehabilitation
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Cape Regency Rehabilitation & Health Care Center
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Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01