Nursing homeActive
Quaboag Rehabilitation & Skilled Care Facility
47 East Main Street, West Brookfield, MA 015855088677716166 certified beds · 137 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2022
Deficiencies
8
● 0● 8● 0
Penalties · 3 yrs
—
none on file
Last survey
2025-05-29
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 4
Quality 3
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Massachusetts Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-05-29 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2024-11-05 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2024-04-24 | Standard | 050 | CMS-2567 (Care Compare) | — |
| 2022-11-21 | Standard | 010 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Massachusetts Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-06Record 225361-20241105-F557
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-06Record 225361-20241105-F658
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 225361-20240424-F690
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 225361-20240424-F756
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 225361-20240424-F757
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 225361-20240424-F758
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-03Record 225361-20240424-F880
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-09Record 225361-20221121-F690
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.73
Facility
Massachusetts
National
Massachusetts 0.65 · National 0.69
Total nurse hours per resident day3.94
Facility
Massachusetts
National
Massachusetts 3.86 · National 3.86
Weekend total nurse hours3.44
Facility
Massachusetts
National
Massachusetts 3.48 · National 3.42
Total nursing staff turnover45%
Facility
Massachusetts
National
Massachusetts 38% · National 46%
Registered nurse turnover38%
Facility
Massachusetts
National
Massachusetts 43% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Massachusetts | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 3.6% | 4.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 1.7% | 3.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 16.5% | 21.4% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.7% | 1.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 18.8% | 16.4% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 4.7% | 5.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 16.8% | 19.5% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Ascentria Care Alliance Inc Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Ascentria Care Alliance Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Macdonald, Jessica Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Maguire, David Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ascentria Care Alliance Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bartholomew, Alexander Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Bovill, Angela Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bovill, Angela Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Bovill, Angela Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Browne, Tara Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Cowlagi, Ashish Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Goodman, Ross Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Hanscom, Kristin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hanscom, Kristin Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Macdonald, Jessica Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Maguire, David Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mayo, William Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Oneal, Gary Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Robertson, Keith Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Russo, Nicholas Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Russo, Nicholas Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Russo, Nicholas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Sousa, Nicholas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Tappan, Christine Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Massachusetts.
No county cost figures on file for Worcester.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Overlook Masonic Health Center Charlton | 10.5 mi | 2025-05-15 | 0120 |
| Southbridge Rehabilitation & Health Care Center Southbridge | 12.4 mi | 2026-04-03 | 2290 |
| Palmer Healthcare Center Palmer | 11.1 mi | 2026-01-06 | 0120 |
| Meadows Of Central Massachusetts (The) Rochdale | 12.5 mi | 2026-02-02 | 0120 |
| Life Care Center Of Auburn Auburn | 14.3 mi | 2026-04-23 | 2142 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |