Nursing homeActive
Hampden Post Acute
9 Maple Street, Wilbraham, MA 010954135962411135 certified beds · 123 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
23
● 1● 21● 1
Penalties · 3 yrs
—
none on file
Last survey
2026-01-23
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 4
Staffing 1
Quality 3
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Massachusetts Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-01-23 | Standard | 140 | CMS-2567 (Care Compare) | — |
| 2024-09-16 | Standard | 060 | CMS-2567 (Care Compare) | — |
| 2023-06-27 | Standard | 0111 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Massachusetts Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-26Record 225295-20260123-F658
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-27Record 225295-20260123-F759
F791Provide or obtain dental services for each resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-19Record 225295-20260123-F791
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-02-25Record 225295-20260123-F880
F732Post nurse staffing information every day.Scope/severity CPaperwork
Staffing
Widespread; potential for minimal harm.Corrected 2026-02-27Record 225295-20260123-F732
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 225295-20240916-F578
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 225295-20240916-F679
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 225295-20240916-F689
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 225295-20240916-F693
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 225295-20240916-F726
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-22Record 225295-20240916-F883
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-07-20Record 225295-20230627-F686
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-20Record 225295-20230627-F658
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-20Record 225295-20230627-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-20Record 225295-20230627-F695
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-20Record 225295-20230627-F727
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-20Record 225295-20230627-F755
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-20Record 225295-20230627-F758
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-20Record 225295-20230627-F759
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity FStandard
Medication
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-07-20Record 225295-20230627-F761
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-07-20Record 225295-20230627-F842
F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-20Record 225295-20230627-F849
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-20Record 225295-20230627-F880
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.33
Facility
Massachusetts
National
Massachusetts 0.65 · National 0.69
Total nurse hours per resident day3.63
Facility
Massachusetts
National
Massachusetts 3.86 · National 3.86
Weekend total nurse hours3.27
Facility
Massachusetts
National
Massachusetts 3.48 · National 3.42
Total nursing staff turnover64%
Facility
Massachusetts
National
Massachusetts 38% · National 46%
Registered nurse turnover88%
Facility
Massachusetts
National
Massachusetts 43% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Massachusetts | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 5.8% | 4.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.4% | 3.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 22.6% | 21.4% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.1% | 1.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 7.0% | 16.4% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 7.6% | 5.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 21.8% | 19.5% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Hampden Holdco LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Crowley, Jeffrey Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Jagadeesan, Udaya Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Marquis Limited LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Nutraco LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Reliant Pro Rehab LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Crowley, Jeffrey Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Crowley, Jeffrey Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Flagler, Osher Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hampden Property LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Jagadeesan, Udaya Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Kahanow, Aviva Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Levovitz, Tzvi Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Marquis Limited LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Nfr 2020 Irrv Tr Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Nutraco LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Popular Bank Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Popular Bank Organization | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE | — | — |
| Posen, Mindee Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Posen, Mindee Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Quinto Nexgen LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Reliant Pro Rehab LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rokeach, Fraide Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Rokowsky, Yitzchok Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rsbrmk Holdings LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sk Nexgen Tr Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Skilled Venture LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Tryko Nexgen Holdings LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Uak 2020 Irrv Tr Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ukr Nexgen LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Viroja, Yogesh Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Viroja, Yogesh Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Yk Nexgen Tr Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Yr Nexgen Tr Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Marquis Health Services — 87 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Massachusetts.
No county cost figures on file for Hampden.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Life Care Center of Wilbraham Wilbraham | 1.3 mi | 2025-03-12 | 2210 |
| Palmer Healthcare Center Palmer | 4.8 mi | 2026-01-06 | 0120 |
| Vantage At Hampden LLC Hampden | 6.6 mi | 2025-02-07 | 042 |
| Sixteen Acres Health and Rehabilitation Center LLC Springfield | 5.8 mi | 2025-12-09 | 2110 |
| Loomis Lakeside At Reeds Landing Springfield | 6.2 mi | 2026-01-12 | 030 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |