Nursing homeActive
Resthaven Nursing & Rehab Center, LLC
1103 W Mcneese, Lake Charles, LA 706053374776371162 certified beds · 109 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
20
● 0● 18● 2
Penalties · 3 yrs
$34,369
1 fine
Last survey
2025-08-20
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 3
Quality 3
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Louisiana Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-08-20 | Standard | 040 | CMS-2567 (Care Compare) | — |
| 2024-08-20 | Standard | 092 | CMS-2567 (Care Compare) | — |
| 2023-07-26 | Standard | 050 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Louisiana Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-03Record 195414-20250820-F628
F637Assess the resident when there is a significant change in conditionScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-03Record 195414-20250820-F637
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-03Record 195414-20250820-F641
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-03Record 195414-20250820-F812
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity LHarm
Food & nutrition
Widespread; immediate jeopardy to resident health or safety.Corrected 2024-09-17Record 195414-20240820-F812
F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.Scope/severity LHarm
Records
Widespread; immediate jeopardy to resident health or safety.Corrected 2024-09-17Record 195414-20240820-F835
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-17Record 195414-20240820-F656
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-17Record 195414-20240820-F693
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-17Record 195414-20240820-F695
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-17Record 195414-20240820-F698
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-17Record 195414-20240820-F726
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-17Record 195414-20240820-F761
F850Hire a qualified full-time social worker in a facility with more than 120 beds.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-17Record 195414-20240820-F850
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-17Record 195414-20240820-F880
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-09-17Record 195414-20240820-F925
F637Assess the resident when there is a significant change in conditionScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-31Record 195414-20230726-F637
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-28Record 195414-20230726-F641
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-31Record 195414-20230726-F644
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-07-31Record 195414-20230726-F645
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-31Record 195414-20230726-F656
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2024-08-20 | Civil money penalty | $34,369 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.34
Facility
Louisiana
National
Louisiana 0.30 · National 0.69
Total nurse hours per resident day3.17
Facility
Louisiana
National
Louisiana 3.73 · National 3.86
Weekend total nurse hours2.98
Facility
Louisiana
National
Louisiana 3.18 · National 3.42
Total nursing staff turnover42%
Facility
Louisiana
National
Louisiana 48% · National 46%
Registered nurse turnover11%
Facility
Louisiana
National
Louisiana 42% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Louisiana | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.3% | 5.6% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 4.2% | 3.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 18.8% | 22.7% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.5% | 2.1% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 20.9% | 17.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 1.5% | 5.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 33.3% | 23.2% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Freda Zimmerman Trust Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 17% | — | — |
| Kisatchie Health, LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 67% | — | — |
| Central Management Company, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Price, Teddy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bolwahnn, Sheila Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Cantrell, Jeffrey Lee Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Central Management Company, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Freda Zimmerman Trust Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Heinen, David Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Kisatchie Health, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Naeem, Asima Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Price, Teddy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rogers, Dawn Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Shelton, James Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Central Management Company — 21 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Louisiana.
No county cost figures on file for Calcasieu.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Grand Cove Nursing & Rehabilitation Center Lake Charles | 0.5 mi | 2026-03-11 | 0162 |
| The Gardens And Guardian Lake Charles | 0.6 mi | 2025-03-05 | 080 |
| Lake Charles Care Center Lake Charles | 2.2 mi | 2026-06-10 | 0100 |
| Rosewood Nursing Center Lake Charles | 2.6 mi | 2026-03-31 | 0172 |
| Calcasieu Community Care Center Lake Charles | 3.4 mi | 2025-12-10 | 0280 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |