Nursing homeActive

Twin Oaks Nursing Home

506 West 5th Street, Laplace, LA 700689856529538148 certified beds · 81 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
10
since 2023
Deficiencies
42
0420
Penalties · 3 yrs
none on file
Last survey
2026-01-15
Complaint
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 2
Staffing 2
Quality 1
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Louisiana Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-01-15Complaint010CMS-2567 (Care Compare)
2025-08-13Standard050CMS-2567 (Care Compare)
2025-04-30Complaint050CMS-2567 (Care Compare)
2024-09-05Complaint010CMS-2567 (Care Compare)
2024-08-07Standard070CMS-2567 (Care Compare)
2024-06-27Complaint030CMS-2567 (Care Compare)
2024-05-02Complaint030CMS-2567 (Care Compare)
2024-01-04Complaint030CMS-2567 (Care Compare)
2023-11-02Standard0120CMS-2567 (Care Compare)
2023-08-24Complaint020CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Louisiana Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-01-15Complaint survey · 1 deficiencyOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-10Record 195303-20260115-F609
2025-08-13Standard survey · 5 deficienciesOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 195303-20250813-F584
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 195303-20250813-F695
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 195303-20250813-F803
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 195303-20250813-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-18Record 195303-20250813-F880
2025-04-30Complaint survey · 5 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-21Record 195303-20250430-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-30Record 195303-20250430-F609
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-05-30Record 195303-20250430-F628
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-14Record 195303-20250430-F644
F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.Scope/severity EStandard
Records
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-05-30Record 195303-20250430-F838
2024-09-05Complaint survey · 1 deficiencyOfficial report
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-04Record 195303-20240905-F610
2024-08-07Standard survey · 7 deficienciesOfficial report
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-24Record 195303-20240807-F583
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-24Record 195303-20240807-F645
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-24Record 195303-20240807-F677
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-24Record 195303-20240807-F695
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-08Record 195303-20240807-F755
F791Provide or obtain dental services for each resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-24Record 195303-20240807-F791
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-24Record 195303-20240807-F880
2024-06-27Complaint survey · 3 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-07Record 195303-20240627-F609
F610Respond appropriately to all alleged violations.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-07Record 195303-20240627-F610
F940Develop, implement, and/or maintain an effective training program for all new and existing staff members.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-07Record 195303-20240627-F940
2024-05-02Complaint survey · 3 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-06-16Record 195303-20240502-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-06-16Record 195303-20240502-F609
F610Respond appropriately to all alleged violations.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-06-16Record 195303-20240502-F610
2024-01-04Complaint survey · 3 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-02-01Record 195303-20240104-F580
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-01Record 195303-20240104-F684
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-01Record 195303-20240104-F842
2023-11-02Standard survey · 12 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 195303-20231102-F558
F567Honor the resident's right to manage his or her financial affairs.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 195303-20231102-F567
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 195303-20231102-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 195303-20231102-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 195303-20231102-F610
F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 195303-20231102-F678
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 195303-20231102-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 195303-20231102-F689
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 195303-20231102-F698
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 195303-20231102-F755
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 195303-20231102-F757
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 195303-20231102-F880
2023-08-24Complaint survey · 2 deficienciesOfficial report
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-10-08Record 195303-20230824-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-08Record 195303-20230824-F761

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.36
Facility
Louisiana
National
Louisiana 0.30 · National 0.69
Total nurse hours per resident day3.23
Facility
Louisiana
National
Louisiana 3.73 · National 3.86
Weekend total nurse hours2.82
Facility
Louisiana
National
Louisiana 3.18 · National 3.42
Total nursing staff turnover45%
Facility
Louisiana
National
Louisiana 48% · National 46%
Registered nurse turnover33%
Facility
Louisiana
National
Louisiana 42% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityLouisianaNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.6%5.6%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.4%3.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
21.6%22.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%2.1%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
21.9%17.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
6.1%5.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
14.7%23.2%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Twin Oaks Nursing Home Inc
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Burch, Felix
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST8%
Burch, Guy S.
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST8%
Burch, Jeffery
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST8%
Burch, Paula
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST8%
Burch, Renee
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST8%
Kerl, Elise
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST8%
Bailey, Colin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Connor, Karen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Inspired Healthcare Management, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Leach, Mary Lynn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bailey, Colin
Individual
ADP OF THE SNFNOT APPLICABLE
Burch, Felix
Individual
ADP OF THE SNFNOT APPLICABLE
Burch, Guy S.
Individual
CORPORATE OFFICERNOT APPLICABLE
Burch, Guy S.
Individual
ADP OF THE SNFNOT APPLICABLE
Burch, Guy S.
Individual
CORPORATE DIRECTORNOT APPLICABLE
Burch, Jeffery
Individual
ADP OF THE SNFNOT APPLICABLE
Burch, Paula
Individual
ADP OF THE SNFNOT APPLICABLE
Burch, Renee
Individual
ADP OF THE SNFNOT APPLICABLE
Connor, Karen
Individual
ADP OF THE SNFNOT APPLICABLE
Goux, Jeremy
Individual
CORPORATE OFFICERNOT APPLICABLE
Goux, Jeremy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Goux, Jeremy
Individual
ADP OF THE SNFNOT APPLICABLE
Goux, Timothy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Goux, Timothy
Individual
ADP OF THE SNFNOT APPLICABLE
Inspired Healthcare Management, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Kerl, Elise
Individual
ADP OF THE SNFNOT APPLICABLE
Twin Oaks Nursing Home Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Inspired Healthcare Management6 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Louisiana.

No county cost figures on file for St. John Baptist.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Southeast Louisiana War Veterans Home
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4.6 mi2025-09-12020
Ormond Nursing & Care Center
Destrehan
9.7 mi2025-07-23070
Luling Living Center
Luling
12.6 mi2026-03-252122
Chateau St. James Rehab And Retirement
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11.9 mi2025-12-103170
Chateau Living Center
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14.7 mi2026-06-293543
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01