Nursing homeActive

Progressive Care Center

2550 Kings Hwy, Shreveport, LA 71103318212820048 certified beds · 32 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
7
since 2023
Deficiencies
13
0130
Penalties · 3 yrs
none on file
Last survey
2026-06-11
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 4
Staffing 4
Quality 1
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Louisiana Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-11Complaint010CMS-2567 (Care Compare)
2026-04-01Standard030CMS-2567 (Care Compare)
2025-02-26Standard040CMS-2567 (Care Compare)
2024-08-14Complaint010CMS-2567 (Care Compare)
2024-05-07Complaint010CMS-2567 (Care Compare)
2024-02-07Standard020CMS-2567 (Care Compare)
2023-12-20Complaint010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Louisiana Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-11Complaint survey · 1 deficiencyOfficial report
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-07-26Record 195136-20260611-F636
2026-04-01Standard survey · 3 deficienciesOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-14Record 195136-20260401-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-05-14Record 195136-20260401-F684
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-05-14Record 195136-20260401-F880
2025-02-26Standard survey · 4 deficienciesOfficial report
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-09Record 195136-20250226-F698
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-09Record 195136-20250226-F700
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-09Record 195136-20250226-F757
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-09Record 195136-20250226-F880
2024-08-14Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-06Record 195136-20240814-F600
2024-05-07Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-24Record 195136-20240507-F689
2024-02-07Standard survey · 2 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-13Record 195136-20240207-F656
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-13Record 195136-20240207-F727
2023-12-20Complaint survey · 1 deficiencyOfficial report
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-02-01Record 195136-20231220-F585

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.93
Facility
Louisiana
National
Louisiana 0.30 · National 0.69
Total nurse hours per resident day8.54
Facility
Louisiana
National
Louisiana 3.73 · National 3.86
Weekend total nurse hours7.45
Facility
Louisiana
National
Louisiana 3.18 · National 3.42

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityLouisianaNational
Percentage of long-stay residents with pressure ulcers
lower is better
3.0%5.6%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.0%3.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
17.4%22.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
6.1%2.1%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
53.3%17.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.3%5.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
16.3%23.2%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Willis Knighton Medical Center, Inc.
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Crump, Debra
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Blanchard, Pierre
Individual
CORPORATE DIRECTORNOT APPLICABLE
Bryson, Eugene
Individual
CORPORATE DIRECTORNOT APPLICABLE
Cobb, Jason
Individual
CORPORATE OFFICERNOT APPLICABLE
Crawford, Brian
Individual
CORPORATE OFFICERNOT APPLICABLE
Crump, Debra
Individual
ADP OF THE SNFNOT APPLICABLE
Crump, Debra
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Elrod, James
Individual
CORPORATE DIRECTORNOT APPLICABLE
Faris, Danielle
Individual
CORPORATE DIRECTORNOT APPLICABLE
Fielder, Jerry
Individual
CORPORATE OFFICERNOT APPLICABLE
Gavin, Peggy
Individual
CORPORATE OFFICERNOT APPLICABLE
Hughes, Frank
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lasseigne, Raymond
Individual
CORPORATE DIRECTORNOT APPLICABLE
Nicholls, Timothy
Individual
ADP OF THE SNFNOT APPLICABLE
Olds, Deborah
Individual
CORPORATE OFFICERNOT APPLICABLE
Pugh, Lamar
Individual
CORPORATE DIRECTORNOT APPLICABLE
Sale, Richard
Individual
CORPORATE DIRECTORNOT APPLICABLE
Simpkins, Elaine
Individual
CORPORATE DIRECTORNOT APPLICABLE
Ward, Mary Jane
Individual
CORPORATE OFFICERNOT APPLICABLE
Willis Knighton Medical Center, Inc.
Organization
TRUSTEE OF THE SNFNOT APPLICABLE
Willis Knighton Medical Center, Inc.
Organization
ADP OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Louisiana.

No county cost figures on file for Caddo.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Willis-Knighton Extended Care Center
Shreveport
0.0 mi2025-03-12020
Shreveport Manor Skilled Nursing & Rehabilitation
Shreveport
0.3 mi2026-07-010240
Roseview Nursing and Rehabilitation Center
Shreveport
0.3 mi2026-06-100181
Claiborne Healthcare Center
Shreveport
1.0 mi2026-06-050346
Harmony House Nursing and Rehabilitation Center, I
Shreveport
1.1 mi2025-10-01050
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01