Nursing homeActive

Carmel Manor

100 Carmel Manor Road, Fort Thomas, KY 41075859781511195 certified beds · 87 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2022
Deficiencies
38
02711
Penalties · 3 yrs
$305,116
3 fines · 2 actions
Last survey
2025-12-01
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 3
Quality 1
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Kentucky Office of Inspector General · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-12-01Standard0120CMS-2567 (Care Compare)
2025-07-24Complaint026CMS-2567 (Care Compare)
2025-03-15Complaint043CMS-2567 (Care Compare)
2023-05-05Standard010CMS-2567 (Care Compare)
2022-03-17Standard082CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Kentucky Office of Inspector General publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-12-01Standard survey · 12 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20251201-F550
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20251201-F578
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20251201-F585
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20251201-F628
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20251201-F689
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20251201-F698
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20251201-F761
F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20251201-F802
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20251201-F804
F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20251201-F809
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20251201-F812
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20251201-F880
2025-07-24Complaint survey · 8 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-09-04Record 185208-20250724-F600
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-09-04Record 185208-20250724-F607
F610Respond appropriately to all alleged violations.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-09-04Record 185208-20250724-F610
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity JHarm
Care planningRecords
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-09-04Record 185208-20250724-F656
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-12-16Record 185208-20250724-F689
F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.Scope/severity JHarm
Records
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-09-04Record 185208-20250724-F835
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-12-16Record 185208-20250724-F880
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-04Record 185208-20250724-F887
2025-03-15Complaint survey · 7 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity JHarm
Care planningRecords
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-04-16Record 185208-20250315-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity GHarm
Care planningRecords
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-04-16Record 185208-20250315-F657
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-04-16Record 185208-20250315-F689
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-16Record 185208-20250315-F609
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-16Record 185208-20250315-F658
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-16Record 185208-20250315-F697
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-16Record 185208-20250315-F880
2023-05-05Standard survey · 1 deficiencyOfficial report
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-01Record 185208-20230505-F607
2022-03-17Standard survey · 10 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity GHarm
Care planningRecords
Isolated; actual harm that is not immediate jeopardy.Corrected 2022-04-22Record 185208-20220317-F656
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2022-04-22Record 185208-20220317-F689
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-22Record 185208-20220317-F558
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-22Record 185208-20220317-F580
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-22Record 185208-20220317-F658
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-22Record 185208-20220317-F759
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-22Record 185208-20220317-F761
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-22Record 185208-20220317-F842
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2022-04-22Record 185208-20220317-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-22Record 185208-20220317-F883

Penalties & enforcement

DateActionAmountSource
2025-07-24Civil money penalty$291,840CMS · Penalties
2025-07-24Denial of payment for new admissions
Payment denial for 110 days, from 2025-08-28
CMS · Penalties
2025-03-15Civil money penalty$6,500CMS · Penalties
2025-03-15Civil money penalty$6,776CMS · Penalties
2025-03-15Denial of payment for new admissions
Payment denial for 4 days, from 2025-04-12
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.72
Facility
Kentucky
National
Kentucky 0.79 · National 0.69
Total nurse hours per resident day4.03
Facility
Kentucky
National
Kentucky 3.95 · National 3.86
Weekend total nurse hours3.75
Facility
Kentucky
National
Kentucky 3.48 · National 3.42
Total nursing staff turnover79%
Facility
Kentucky
National
Kentucky 46% · National 46%
Registered nurse turnover75%
Facility
Kentucky
National
Kentucky 42% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityKentuckyNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.0%4.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.0%3.9%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
13.4%16.1%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.2%1.6%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
16.2%13.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
8.0%6.6%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
28.2%29.8%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Itticheria, Achamma
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Quinn-Sexton, Jena
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
The Carmelite System Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Baniewicz, Mary
Individual
CORPORATE DIRECTORNOT APPLICABLE
Brauley, Jeffrey
Individual
CORPORATE OFFICERNOT APPLICABLE
Brauley, Jeffrey
Individual
CORPORATE DIRECTORNOT APPLICABLE
Brown, Ann
Individual
CORPORATE DIRECTORNOT APPLICABLE
Desmond, Walter
Individual
CORPORATE DIRECTORNOT APPLICABLE
Dominick, Kathleen
Individual
CORPORATE DIRECTORNOT APPLICABLE
Gathers, Patricia
Individual
CORPORATE OFFICERNOT APPLICABLE
Haas, Adam
Individual
CORPORATE DIRECTORNOT APPLICABLE
Haley, Margaret
Individual
CORPORATE OFFICERNOT APPLICABLE
Haley, Margaret
Individual
CORPORATE DIRECTORNOT APPLICABLE
Itticheria, Achamma
Individual
ADP OF THE SNFNOT APPLICABLE
Klein, Matt
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mccartney, Ann
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mccauley, Patrick
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mcweeney, Brian
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Millette, Catherine
Individual
CORPORATE DIRECTORNOT APPLICABLE
Millette, Catherine
Individual
CORPORATE OFFICERNOT APPLICABLE
Mullen, Bobette
Individual
CORPORATE DIRECTORNOT APPLICABLE
O'brien, Deborah
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Pfeffer, Theresa
Individual
CORPORATE OFFICERNOT APPLICABLE
Pfeffer, Theresa
Individual
CORPORATE DIRECTORNOT APPLICABLE
Quinn-Sexton, Jena
Individual
ADP OF THE SNFNOT APPLICABLE
Quinn-Sexton, Jena
Individual
CORPORATE OFFICERNOT APPLICABLE
Saalfeld, Thomas
Individual
CORPORATE DIRECTORNOT APPLICABLE
Part of a chain
Carmelite Sisters For The Aged & Infirm9 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Kentucky.

No county cost figures on file for Campbell.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Highlandspring Of Ft Thomas
Fort Thomas
1.5 mi2026-02-11170
St Elizabeth Ft Thomas SNF
Fort Thomas
1.7 mi2025-01-09000
Residence At Salem Woods
Cincinnati
2.8 mi2025-05-01020
The Pavilion at Kenton
Covington
3.2 mi2026-03-260210
Rosedale Green
Covington
3.4 mi2026-06-04010
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01