Nursing homeActive

Retreat At The Stratford, The

2460 Glebe St, Carmel, IN 46032317733956018 certified beds · 11 residentsFor profit - CorporationMedicare
Surveys on file
4
since 2024
Deficiencies
12
0120
Penalties · 3 yrs
1 action
Last survey
2026-02-12
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 4
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Indiana Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-02-12Standard010CMS-2567 (Care Compare)
2025-06-02Complaint020CMS-2567 (Care Compare)
2025-03-07Standard060CMS-2567 (Care Compare)
2024-04-05Standard030CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Indiana Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-02-12Standard survey · 1 deficiencyOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-20Record 155794-20260212-F580
2025-06-02Complaint survey · 2 deficienciesOfficial report
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-16Record 155794-20250602-F554
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-25Record 155794-20250602-F600
2025-03-07Standard survey · 6 deficienciesOfficial report
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-02Record 155794-20250307-F578
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-02Record 155794-20250307-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-02Record 155794-20250307-F684
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-02Record 155794-20250307-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-02Record 155794-20250307-F761
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-02Record 155794-20250307-F804
2024-04-05Standard survey · 3 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-21Record 155794-20240405-F684
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-15Record 155794-20240405-F698
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-05-15Record 155794-20240405-F812

Penalties & enforcement

DateActionAmountSource
2025-03-27Denial of payment for new admissions
Payment denial for 6 days, from 2025-06-27
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.49
Facility
Indiana
National
Indiana 0.67 · National 0.69
Total nurse hours per resident day6.50
Facility
Indiana
National
Indiana 3.68 · National 3.86
Weekend total nurse hours6.05
Facility
Indiana
National
Indiana 3.24 · National 3.42
Total nursing staff turnover77%
Facility
Indiana
National
Indiana 46% · National 46%
Registered nurse turnover88%
Facility
Indiana
National
Indiana 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIndianaNational
Percentage of long-stay residents with pressure ulcers
lower is better
1.8%3.6%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
9.1%3.9%3.2%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%1.1%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Thompson, Benjamin
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST25%
Thompson, Donald
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST50%
Thompson, Joshua
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST25%
Maxwell Group, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Miller, Bradley
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Solito, Leo
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Thompson, Benjamin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Maxwell Group, Inc.
Organization
ADP OF THE SNFNOT APPLICABLE
Miller, Bradley
Individual
ADP OF THE SNFNOT APPLICABLE
Solito, Leo
Individual
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Senior Living Communities9 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Indiana.

No county cost figures on file for Hamilton.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Copper Trace Health & Living Community
Westfield
1.8 mi2026-03-170161
Majestic Care Of Carmel
Carmel
2.6 mi2025-07-280150
Wellbrooke Of Carmel
Carmel
2.6 mi2026-01-210232
St Augustine Home For The Aged
Indianapolis
4.2 mi2025-07-02090
Spring Mill Meadows
Indianapolis
4.2 mi2025-08-050203
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01