Nursing homeActive

Waterford Crossing

1332 Waterford Cir, Goshen, IN 46526574534392087 certified beds · 73 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2024
Deficiencies
12
0120
Penalties · 3 yrs
none on file
Last survey
2026-03-23
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Indiana Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-03-23Standard020CMS-2567 (Care Compare)
2024-12-18Standard050CMS-2567 (Care Compare)
2024-01-29Standard050CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Indiana Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-03-23Standard survey · 2 deficienciesOfficial report
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-30Record 155760-20260323-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-30Record 155760-20260323-F883
2024-12-18Standard survey · 5 deficienciesOfficial report
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 155760-20241218-F561
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 155760-20241218-F656
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 155760-20241218-F658
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 155760-20241218-F761
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 155760-20241218-F880
2024-01-29Standard survey · 5 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-07Record 155760-20240129-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-07Record 155760-20240129-F684
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-07Record 155760-20240129-F695
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-07Record 155760-20240129-F756
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-07Record 155760-20240129-F880

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.16
Facility
Indiana
National
Indiana 0.67 · National 0.69
Total nurse hours per resident day4.44
Facility
Indiana
National
Indiana 3.68 · National 3.86
Weekend total nurse hours3.80
Facility
Indiana
National
Indiana 3.24 · National 3.42
Total nursing staff turnover27%
Facility
Indiana
National
Indiana 46% · National 46%
Registered nurse turnover17%
Facility
Indiana
National
Indiana 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIndianaNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.2%3.6%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.8%3.9%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
10.7%13.6%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%1.1%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
4.7%11.0%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
1.6%5.5%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
19.6%23.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Hancock Regional Hospital
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Long, Steven
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Offerle, Andrew
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Plantinga, Judy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Trilogy Healthcare Of Goshen, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Barney, Leigh
Individual
LIMITED PARTNERSHIP INTERESTNOT APPLICABLE
Bond, Maria
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Clark, Timothy
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Daugherty, Joshua
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Davis, David
Individual
LIMITED PARTNERSHIP INTERESTNOT APPLICABLE
Felker, Dean
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Joyner, Sara
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Offerle, Andrew
Individual
ADP OF THE SNFNOT APPLICABLE
Plantinga, Judy
Individual
ADP OF THE SNFNOT APPLICABLE
Trilogy Healthcare Holdings Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Willard, Lacey
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Wilson, Roy
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Part of a chain
Trilogy Health Services123 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Indiana.

No county cost figures on file for Elkhart.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Greencroft Healthcare
Goshen
1.2 mi2025-12-230303
Majestic Care Of Goshen
Goshen
1.8 mi2026-06-121603
Restoracy Of Goshen, The
Goshen
2.8 mi2025-08-271200
Waters Of Syracuse Skilled Nursing Facility, The
Syracuse
9.6 mi2026-05-210322
Elkhart Meadows
Elkhart
11.1 mi2025-09-04060
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01