Nursing homeActive

Holy Cross Rehabilitation And Wellness

17475 Dugdale Dr, South Bend, IN 466355742477500168 certified beds · 70 residentsNon profit - OtherMedicare and Medicaid
Surveys on file
7
since 2023
Deficiencies
26
0260
Penalties · 3 yrs
none on file
Last survey
2026-05-15
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 4
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Indiana Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-05-15Complaint020CMS-2567 (Care Compare)
2026-03-13Complaint020CMS-2567 (Care Compare)
2025-09-17Complaint010CMS-2567 (Care Compare)
2025-04-28Standard080CMS-2567 (Care Compare)
2024-06-25Complaint010CMS-2567 (Care Compare)
2024-05-21Standard090CMS-2567 (Care Compare)
2023-05-23Standard030CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Indiana Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-05-15Complaint survey · 2 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-01Record 155506-20260515-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-01Record 155506-20260515-F689
2026-03-13Complaint survey · 2 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-24Record 155506-20260313-F684
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-24Record 155506-20260313-F880
2025-09-17Complaint survey · 1 deficiencyOfficial report
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-10-22Record 155506-20250917-F565
2025-04-28Standard survey · 8 deficienciesOfficial report
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 155506-20250428-F565
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 155506-20250428-F640
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 155506-20250428-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 155506-20250428-F684
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 155506-20250428-F757
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 155506-20250428-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 155506-20250428-F880
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 155506-20250428-F921
2024-06-25Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-22Record 155506-20240625-F689
2024-05-21Standard survey · 9 deficienciesOfficial report
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-05Record 155506-20240521-F625
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-05Record 155506-20240521-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-05Record 155506-20240521-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-05Record 155506-20240521-F677
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-05Record 155506-20240521-F688
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-05Record 155506-20240521-F761
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-05Record 155506-20240521-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-05Record 155506-20240521-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-05Record 155506-20240521-F880
2023-05-23Standard survey · 3 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-23Record 155506-20230523-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-23Record 155506-20230523-F686
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-23Record 155506-20230523-F761

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.87
Facility
Indiana
National
Indiana 0.67 · National 0.69
Total nurse hours per resident day4.07
Facility
Indiana
National
Indiana 3.68 · National 3.86
Weekend total nurse hours3.61
Facility
Indiana
National
Indiana 3.24 · National 3.42
Total nursing staff turnover45%
Facility
Indiana
National
Indiana 46% · National 46%
Registered nurse turnover41%
Facility
Indiana
National
Indiana 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIndianaNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.7%3.6%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
3.6%3.9%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
8.5%13.6%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
7.3%1.1%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
29.7%11.0%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
7.2%5.5%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
25.5%23.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Anderson, Ray
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Battjes, Abigail
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Borne-Bauman, Candice
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bowens, Marcus
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Carter, Benjamin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Drake, Daniel
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Flueckiger, Russell
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Isacksen, Daniel
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lehman, Scott
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Macklin, Larry
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mcintire, David
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Moore, Joshua
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Roth, Daniel
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Seppala, Christine
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Smith, Scott
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Sprunger, Kyle
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Trinity Continuing Care Services Indiana Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wheeler, Dane
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Battjes, Abigail
Individual
ADP OF THE SNFNOT APPLICABLE
Borne-Bauman, Candice
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Flueckiger, Russell
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Lehman, Scott
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Macklin, Larry
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Mcintire, David
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Smith, Scott
Individual
CORPORATE OFFICERNOT APPLICABLE
Sprunger, Kyle
Individual
CORPORATE OFFICERNOT APPLICABLE
Trinity Continuing Care Services
Organization
ADP OF THE SNFNOT APPLICABLE
Trinity Continuing Care Services Indiana Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Wheeler, Dane
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Trinity Health19 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Indiana.

No county cost figures on file for St. Joseph.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Majestic Care Of South Bend
South Bend
1.3 mi2026-07-010303
Brickyard Healthcare - Fountainview Care Center
Mishawaka
1.2 mi2026-02-230290
Holy Cross Village At Notre Dame Inc
Notre Dame
2.2 mi2026-05-060131
Creekside Village
Mishawaka
2.0 mi2026-03-310210
Belltower Health & Rehabilitation Center
Granger
2.2 mi2025-10-29070
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01