Nursing homeActive
Waters Of New Castle, The
1000 N 16th St, New Castle, IN 47362765521142066 certified beds · 59 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
12
● 0● 11● 1
Penalties · 3 yrs
—
none on file
Last survey
2026-04-14
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 2
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Indiana Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-04-14 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2026-02-17 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2026-01-16 | Standard | 040 | CMS-2567 (Care Compare) | — |
| 2024-12-19 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2024-05-01 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2023-09-29 | Standard | 050 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Indiana Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Correction not yet recordedRecord 155304-20260414-F689
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 155304-20260217-F760
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-02Record 155304-20260116-F558
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-02Record 155304-20260116-F695
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-02Record 155304-20260116-F697
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-02Record 155304-20260116-F757
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-13Record 155304-20240501-F641
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-16Record 155304-20230929-F558
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-16Record 155304-20230929-F583
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-16Record 155304-20230929-F641
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-16Record 155304-20230929-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-16Record 155304-20230929-F684
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.62
Facility
Indiana
National
Indiana 0.67 · National 0.69
Total nurse hours per resident day3.26
Facility
Indiana
National
Indiana 3.68 · National 3.86
Weekend total nurse hours2.88
Facility
Indiana
National
Indiana 3.24 · National 3.42
Total nursing staff turnover25%
Facility
Indiana
National
Indiana 46% · National 46%
Registered nurse turnover0%
Facility
Indiana
National
Indiana 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Indiana | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.2% | 3.6% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 6.7% | 3.9% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 15.9% | 13.6% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.0% | 1.1% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 0.6% | 11.0% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 6.1% | 5.5% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 37.7% | 23.5% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Henry County Memorial Hospital Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| The Waters Of New Castle II Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Alcorn, Kari Individual | CONTRACTED MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Dynes, Sheldon Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| French, Benjamin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Janssen, Paul Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Pidgeon, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Shore, Marion Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Part of a chain
Infinity Healthcare Consulting — 69 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Indiana.
No county cost figures on file for Henry.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Stonebrooke Rehabilitation Center New Castle | 0.1 mi | 2026-06-17 | 0191 |
| Hickory Creek At New Castle New Castle | 0.2 mi | 2026-05-29 | 0160 |
| Willows Of New Castle New Castle | 0.2 mi | 2026-03-06 | 0211 |
| Glen Oaks Health Campus New Castle | 3.2 mi | 2026-04-28 | 0110 |
| Middletown Nursing And Rehabilitation Center Middletown | 12.1 mi | 2026-02-03 | 090 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |