Nursing homeActive

Carmel Health & Living Community

118 Medical Dr, Carmel, IN 460323178444211188 certified beds · 139 residentsGovernment - CountyMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
30
0282
Penalties · 3 yrs
$14,015
1 fine
Last survey
2025-11-13
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 2
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Indiana Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-11-13Complaint001CMS-2567 (Care Compare)
2025-09-25Standard071CMS-2567 (Care Compare)
2025-01-08Complaint010CMS-2567 (Care Compare)
2024-11-04Standard0110CMS-2567 (Care Compare)
2024-03-01Complaint020CMS-2567 (Care Compare)
2023-10-27Standard070CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Indiana Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-11-13Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-12-05Record 155181-20251113-F689
2025-09-25Standard survey · 8 deficienciesOfficial report
F760Ensure that residents are free from significant medication errors.Scope/severity GHarm
Medication
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-10-24Record 155181-20250925-F760
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-24Record 155181-20250925-F554
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-24Record 155181-20250925-F684
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-24Record 155181-20250925-F695
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-24Record 155181-20250925-F698
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-10-24Record 155181-20250925-F755
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-24Record 155181-20250925-F757
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-10-24Record 155181-20250925-F761
2025-01-08Complaint survey · 1 deficiencyOfficial report
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-24Record 155181-20250108-F755
2024-11-04Standard survey · 11 deficienciesOfficial report
F576Ensure residents have reasonable access to and privacy in their use of communication methods.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 155181-20241104-F576
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 155181-20241104-F644
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 155181-20241104-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 155181-20241104-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 155181-20241104-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 155181-20241104-F695
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 155181-20241104-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 155181-20241104-F761
F791Provide or obtain dental services for each resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 155181-20241104-F791
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 155181-20241104-F804
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 155181-20241104-F921
2024-03-01Complaint survey · 2 deficienciesOfficial report
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-15Record 155181-20240301-F554
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-15Record 155181-20240301-F880
2023-10-27Standard survey · 7 deficienciesOfficial report
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 155181-20231027-F578
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 155181-20231027-F583
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 155181-20231027-F585
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 155181-20231027-F684
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 155181-20231027-F692
F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 155181-20231027-F694
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 155181-20231027-F697

Penalties & enforcement

DateActionAmountSource
2025-11-13Civil money penalty$14,015CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.47
Facility
Indiana
National
Indiana 0.67 · National 0.69
Total nurse hours per resident day3.64
Facility
Indiana
National
Indiana 3.68 · National 3.86
Weekend total nurse hours3.15
Facility
Indiana
National
Indiana 3.24 · National 3.42
Total nursing staff turnover70%
Facility
Indiana
National
Indiana 46% · National 46%
Registered nurse turnover61%
Facility
Indiana
National
Indiana 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIndianaNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.1%3.6%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.1%3.9%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
16.1%13.6%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.6%1.1%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
14.0%11.0%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.6%5.5%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
22.3%23.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Riverview Hospital
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Balla, Matthew
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cardon And Associates Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cardon Management Company LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cattell, Zachary
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Fauth, Kendra
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Friend, Jayna
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Gormal, Gregg
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Haug, Amy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Holliday, Alyssa
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hyatt, David
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Karner, Jim
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lopossa, Lynn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mcclelland, Thomas
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mcintosh, Eric
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Moore Operating Group Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mtafu, Anke
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Paracha, Ibrar
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ankura Consulting Group LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Balla, Matthew
Individual
ADP OF THE SNFNOT APPLICABLE
Balla, Matthew
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Brackman, Kathryn
Individual
ADP OF THE SNFNOT APPLICABLE
Bradley & Associates Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Cardon And Associates Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Cardon Management Company LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Carmel H&L Property LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Cattell, Zachary
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Cattell, Zachary
Individual
ADP OF THE SNFNOT APPLICABLE
Cole Marketing Communications Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Fauth, Kendra
Individual
ADP OF THE SNFNOT APPLICABLE
Fauth, Kendra
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Forvis Mazars LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Friend, Jayna
Individual
ADP OF THE SNFNOT APPLICABLE
Friend, Jayna
Individual
CORPORATE OFFICERNOT APPLICABLE
Gormal, Gregg
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Gormal, Gregg
Individual
ADP OF THE SNFNOT APPLICABLE
Haug, Amy
Individual
ADP OF THE SNFNOT APPLICABLE
Haug, Amy
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Headley, Kathy
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Healthdrive Podiatry Group Pa
Organization
ADP OF THE SNFNOT APPLICABLE
Heart Of Cardon LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Holliday, Alyssa
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Holliday, Alyssa
Individual
ADP OF THE SNFNOT APPLICABLE
Hyatt, David
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Isd Renal Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Jeffrey L Morer Od PC
Organization
ADP OF THE SNFNOT APPLICABLE
Karner, Jim
Individual
ADP OF THE SNFNOT APPLICABLE
Lacy Beyl & Company Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Lifespan Therapy LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Lopossa, Lynn
Individual
ADP OF THE SNFNOT APPLICABLE
Lopossa, Lynn
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Mcclelland, Thomas
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Mcclelland, Thomas
Individual
ADP OF THE SNFNOT APPLICABLE
Mcintosh, Eric
Individual
ADP OF THE SNFNOT APPLICABLE
Med-Pass Incorporated
Organization
ADP OF THE SNFNOT APPLICABLE
Mobile Audiology Associates PC
Organization
ADP OF THE SNFNOT APPLICABLE
Moore, Daniel
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Moore, David
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Moore, Stephen
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Moser Consulting Incorporated
Organization
ADP OF THE SNFNOT APPLICABLE
Mtafu, Anke
Individual
ADP OF THE SNFNOT APPLICABLE
Orix Real Estate Capital LLC
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Orix Real Estate Capital LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Paracha, Ibrar
Individual
ADP OF THE SNFNOT APPLICABLE
Proactive Clinical Partners
Organization
ADP OF THE SNFNOT APPLICABLE
Respiratory Partners Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Restup, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Spencer, Leaann
Individual
ADP OF THE SNFNOT APPLICABLE
Spencer, Leaann
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Third Eye Health Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Vohra Wound Physicians Of The West PC
Organization
ADP OF THE SNFNOT APPLICABLE
Vox Global LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Cardon & Associates19 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Indiana.

No county cost figures on file for Hamilton.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Restoracy Of Carmel
Carmel
0.9 mi2026-02-200220
Barrington Of Carmel, The
Carmel
0.9 mi2025-09-05000
Wellbrooke Of Carmel
Carmel
1.6 mi2026-01-210232
Majestic Care Of Carmel
Carmel
2.0 mi2025-07-280150
Bridgewater Healthcare Center
Carmel
3.1 mi2026-06-110180
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01