Nursing homeActive

Mercy Circle

3659 West 99th Street, Chicago, IL 60655773253360023 certified beds · 23 residentsNon profit - Church relatedMedicare and Medicaid
Surveys on file
5
since 2023
Deficiencies
15
0150
Penalties · 3 yrs
none on file
Last survey
2026-04-30
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Illinois Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-04-30Standard060CMS-2567 (Care Compare)
2025-09-18Complaint030CMS-2567 (Care Compare)
2025-02-06Standard010CMS-2567 (Care Compare)
2024-01-26Standard040CMS-2567 (Care Compare)
2023-08-05Complaint010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Illinois Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-04-30Standard survey · 6 deficienciesOfficial report
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-29Record 146174-20260430-F695
F732Post nurse staffing information every day.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-05-29Record 146174-20260430-F732
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-29Record 146174-20260430-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity FStandard
Medication
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-05-29Record 146174-20260430-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-05-29Record 146174-20260430-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-29Record 146174-20260430-F880
2025-09-18Complaint survey · 3 deficienciesOfficial report
F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-09Record 146174-20250918-F605
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-09Record 146174-20250918-F656
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-09Record 146174-20250918-F677
2025-02-06Standard survey · 1 deficiencyOfficial report
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-20Record 146174-20250206-F695
2024-01-26Standard survey · 4 deficienciesOfficial report
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-14Record 146174-20240126-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-14Record 146174-20240126-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-02-14Record 146174-20240126-F812
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-02-14Record 146174-20240126-F880
2023-08-05Complaint survey · 1 deficiencyOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-19Record 146174-20230805-F609

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.41
Facility
Illinois
National
Illinois 0.72 · National 0.69
Total nurse hours per resident day4.35
Facility
Illinois
National
Illinois 3.45 · National 3.86
Weekend total nurse hours4.06
Facility
Illinois
National
Illinois 3.08 · National 3.42
Total nursing staff turnover33%
Facility
Illinois
National
Illinois 45% · National 46%
Registered nurse turnover25%
Facility
Illinois
National
Illinois 42% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIllinoisNational
Percentage of long-stay residents with pressure ulcers
lower is better
1.9%4.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
3.3%3.1%3.2%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Hendricks, Ginny
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lachowicz, Frances
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Trinity Continuing Care Services
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Trinity Senior Services Management
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Barrett, John
Individual
CORPORATE DIRECTORNOT APPLICABLE
Barrett, John
Individual
CORPORATE OFFICERNOT APPLICABLE
Connelly, Kevin
Individual
CORPORATE OFFICERNOT APPLICABLE
Connelly, Kevin
Individual
CORPORATE DIRECTORNOT APPLICABLE
Cypser, Delores
Individual
CORPORATE DIRECTORNOT APPLICABLE
Flanagan, Anna
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hendricks, Ginny
Individual
ADP OF THE SNFNOT APPLICABLE
Houlihan, Nancy
Individual
CORPORATE OFFICERNOT APPLICABLE
Houlihan, Nancy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Johnson, Margaret
Individual
CORPORATE DIRECTORNOT APPLICABLE
Knightly, Eileen
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lachowicz, Frances
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lachowicz, Frances
Individual
ADP OF THE SNFNOT APPLICABLE
O'callaghan, Darlene
Individual
CORPORATE OFFICERNOT APPLICABLE
O'callaghan, Darlene
Individual
CORPORATE DIRECTORNOT APPLICABLE
Paler-Dominguez, Carolyn
Individual
ADP OF THE SNFNOT APPLICABLE
Sheehan, Carolyn
Individual
CORPORATE DIRECTORNOT APPLICABLE
Sisters Of Mercy Of The Americas, Inc
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Trinity Continuing Care Services
Organization
ADP OF THE SNFNOT APPLICABLE
Trinity Senior Services Management
Organization
ADP OF THE SNFNOT APPLICABLE
Walton, John
Individual
CORPORATE DIRECTORNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Illinois.

No county cost figures on file for Cook.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Avantara Evergreen Park
Evergreen Park
0.7 mi2026-06-2815410
Warren Barr Oak Lawn
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1.1 mi2026-04-170142
Aliya On 87th
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1.8 mi2026-04-1006110
Smith Village
Chicago
2.6 mi2026-05-160175
Belhaven Nursing & Rehab Center
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Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01