Nursing homeActive

Manor Court Of Freeport

2170 West Navajo Drive, Freeport, IL 610328152332400117 certified beds · 107 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
18
since 2023
Deficiencies
51
04110
Penalties · 3 yrs
$124,331
6 fines
Last survey
2026-06-30
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 3
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Illinois Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-30Complaint010CMS-2567 (Care Compare)
2026-04-23Complaint030CMS-2567 (Care Compare)
2026-03-26Complaint020CMS-2567 (Care Compare)
2026-03-19Complaint021CMS-2567 (Care Compare)
2025-11-25Standard090CMS-2567 (Care Compare)
2025-10-10Complaint020CMS-2567 (Care Compare)
2025-08-19Complaint001CMS-2567 (Care Compare)
2025-07-18Complaint020CMS-2567 (Care Compare)
2025-07-08Complaint001CMS-2567 (Care Compare)
2025-02-26Complaint010CMS-2567 (Care Compare)
2025-01-09Complaint001CMS-2567 (Care Compare)
2024-11-25Complaint001CMS-2567 (Care Compare)
2024-09-11Complaint002CMS-2567 (Care Compare)
2024-08-29Standard072CMS-2567 (Care Compare)
2024-05-23Complaint010CMS-2567 (Care Compare)
2024-01-09Complaint001CMS-2567 (Care Compare)
2023-10-04Standard080CMS-2567 (Care Compare)
2023-09-20Complaint030CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Illinois Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-30Complaint survey · 1 deficiencyOfficial report
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-10Record 146102-20260630-F842
2026-04-23Complaint survey · 3 deficienciesOfficial report
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-05-07Record 146102-20260423-F725
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-05-07Record 146102-20260423-F755
F760Ensure that residents are free from significant medication errors.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-05-07Record 146102-20260423-F760
2026-03-26Complaint survey · 2 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-07Record 146102-20260326-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-07Record 146102-20260326-F609
2026-03-19Complaint survey · 3 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-03-27Record 146102-20260319-F686
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-27Record 146102-20260319-F578
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-27Record 146102-20260319-F760
2025-11-25Standard survey · 9 deficienciesOfficial report
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-11Record 146102-20251125-F583
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-11Record 146102-20251125-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-12Record 146102-20251125-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-08Record 146102-20251125-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-12-08Record 146102-20251125-F689
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-11Record 146102-20251125-F690
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-11Record 146102-20251125-F692
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-12-11Record 146102-20251125-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-11Record 146102-20251125-F880
2025-10-10Complaint survey · 2 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-19Record 146102-20251010-F580
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-20Record 146102-20251010-F689
2025-08-19Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-08-20Record 146102-20250819-F689
2025-07-18Complaint survey · 2 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-30Record 146102-20250718-F580
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-30Record 146102-20250718-F755
2025-07-08Complaint survey · 1 deficiencyOfficial report
F760Ensure that residents are free from significant medication errors.Scope/severity GHarm
Medication
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-07-09Record 146102-20250708-F760
2025-02-26Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-05Record 146102-20250226-F689
2025-01-09Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-01-15Record 146102-20250109-F689
2024-11-25Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-12-05Record 146102-20241125-F689
2024-09-11Complaint survey · 2 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-09-19Record 146102-20240911-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-09-19Record 146102-20240911-F689
2024-08-29Standard survey · 9 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-09-10Record 146102-20240829-F686
F692Provide enough food/fluids to maintain a resident's health.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-09-10Record 146102-20240829-F692
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-10Record 146102-20240829-F550
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-10Record 146102-20240829-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-19Record 146102-20240829-F684
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-10Record 146102-20240829-F688
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-10Record 146102-20240829-F761
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-10Record 146102-20240829-F803
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-09-10Record 146102-20240829-F880
2024-05-23Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-05Record 146102-20240523-F684
2024-01-09Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-01-11Record 146102-20240109-F689
2023-10-04Standard survey · 8 deficienciesOfficial report
F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 146102-20231004-F557
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 146102-20231004-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 146102-20231004-F689
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 146102-20231004-F755
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 146102-20231004-F760
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 146102-20231004-F804
F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 146102-20231004-F805
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 146102-20231004-F880
2023-09-20Complaint survey · 3 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-27Record 146102-20230920-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 146102-20230920-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-09Record 146102-20230920-F689

Penalties & enforcement

DateActionAmountSource
2026-03-19Civil money penalty$48,620CMS · Penalties
2025-08-19Civil money penalty$11,196CMS · Penalties
2025-07-08Civil money penalty$13,161CMS · Penalties
2025-01-09Civil money penalty$14,505CMS · Penalties
2024-11-25Civil money penalty$14,050CMS · Penalties
2024-08-29Civil money penalty$22,799CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.76
Facility
Illinois
National
Illinois 0.72 · National 0.69
Total nurse hours per resident day3.87
Facility
Illinois
National
Illinois 3.45 · National 3.86
Weekend total nurse hours3.41
Facility
Illinois
National
Illinois 3.08 · National 3.42
Total nursing staff turnover34%
Facility
Illinois
National
Illinois 45% · National 46%
Registered nurse turnover29%
Facility
Illinois
National
Illinois 42% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIllinoisNational
Percentage of long-stay residents with pressure ulcers
lower is better
7.9%4.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.6%3.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
18.5%21.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.3%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
17.7%13.4%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
6.5%6.3%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
16.7%18.3%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Residential Alternatives Of Illinois Inc
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Bardelas, Andres
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Kempiners, William
Individual
CORPORATE DIRECTORNOT APPLICABLE
Kniery, John
Individual
CORPORATE OFFICERNOT APPLICABLE
Kniery, John
Individual
CORPORATE DIRECTORNOT APPLICABLE
Shaw, Jeffrey
Individual
CORPORATE DIRECTORNOT APPLICABLE
Shaw, Jeffrey
Individual
CORPORATE OFFICERNOT APPLICABLE
Wilson, Ronald
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Residential Alternatives Of Illinois7 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Illinois.

No county cost figures on file for Stephenson.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Pearl Pointe Nursing Rehab & Care
Freeport
2.9 mi2026-06-301577
Stephenson Nursing Center
Freeport
4.4 mi2026-03-170355
The Citadel at Saint Joseph Village
Freeport
5.4 mi2026-04-220476
Serenity Estates of Lena
Lena
10.1 mi2026-02-250251
Polo Rehabilitation & Hcc
Polo
20.1 mi2024-09-17090
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01