Nursing homeActive
Miller Health Care Center
1601 Butterfield Trail, Kankakee, IL 609018159366500160 certified beds · 102 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
11
since 2022
Deficiencies
34
● 1● 28● 5
Penalties · 3 yrs
$189,285
2 fines · 1 action
Last survey
2026-06-22
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 3
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Illinois Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-06-22 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2026-04-17 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2026-02-24 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2026-02-10 | Complaint | 013 | CMS-2567 (Care Compare) | — |
| 2025-08-25 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-09-01 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-07-18 | Standard | 151 | CMS-2567 (Care Compare) | — |
| 2024-07-07 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-05-02 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2023-08-04 | Standard | 0100 | CMS-2567 (Care Compare) | — |
| 2022-05-12 | Standard | 050 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Illinois Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-23Record 145843-20260622-F686
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-04-18Record 145843-20260417-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-25Record 145843-20260224-F689
F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2026-02-11Record 145843-20260210-F678
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-02-11Record 145843-20260210-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-02-11Record 145843-20260210-F689
F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-11Record 145843-20260210-F805
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-26Record 145843-20250825-F550
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-03Record 145843-20240901-F677
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-09-03Record 145843-20240718-F697
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-03Record 145843-20240718-F677
F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-03Record 145843-20240718-F805
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-03Record 145843-20240718-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-03Record 145843-20240718-F883
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-03Record 145843-20240718-F887
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2024-09-03Record 145843-20240718-F565
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-10Record 145843-20240707-F585
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-05Record 145843-20240502-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-05Record 145843-20240502-F684
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-24Record 145843-20230804-F558
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-24Record 145843-20230804-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-24Record 145843-20230804-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-24Record 145843-20230804-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-24Record 145843-20230804-F695
F732Post nurse staffing information every day.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-08-24Record 145843-20230804-F732
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-24Record 145843-20230804-F760
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-24Record 145843-20230804-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-08-15Record 145843-20230804-F812
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-08-24Record 145843-20230804-F880
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-06-01Record 145843-20220512-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-06-01Record 145843-20220512-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-01Record 145843-20220512-F689
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-01Record 145843-20220512-F690
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-01Record 145843-20220512-F758
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2026-04-17 | Civil money penalty | $17,665 | CMS · Penalties |
| 2026-02-10 | Civil money penalty | $171,620 | CMS · Penalties |
| 2024-07-18 | Denial of payment for new admissions Payment denial for 17 days, from 2024-08-17 | — | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.66
Facility
Illinois
National
Illinois 0.72 · National 0.69
Total nurse hours per resident day3.77
Facility
Illinois
National
Illinois 3.45 · National 3.86
Weekend total nurse hours3.32
Facility
Illinois
National
Illinois 3.08 · National 3.42
Total nursing staff turnover42%
Facility
Illinois
National
Illinois 45% · National 46%
Registered nurse turnover48%
Facility
Illinois
National
Illinois 42% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Illinois | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 2.7% | 4.8% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 0.0% | 3.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 8.4% | 21.7% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 4.4% | 1.5% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 1.3% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 28.1% | 13.4% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 3.9% | 6.3% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 14.7% | 18.3% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Fear, Roxanne Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Issa, Rasha Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Riverside Medical Center Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bennett, Jeff Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Fear, Roxanne Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Frogge, Margaret Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Hoekstra, Jerry Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Issa, Rasha Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Kambic, Phillip Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| O'gorman, Michael Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Payne, Bruce Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Schiltz, Rebecca Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Schiltz, Richard Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Strasma, Norman Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Tyson, Dave Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Vilt, Patricia Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Illinois.
No county cost figures on file for Kankakee.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Citadel Care Center-Kankakee Kankakee | 0.5 mi | 2024-11-22 | 0171 |
| Arc at Kankakee Kankakee | 1.0 mi | 2025-05-09 | 083 |
| Citadel Of Bourbonnais,The Bourbonnais | 2.1 mi | 2025-10-07 | 1102 |
| Arc At Bradley Bradley | 2.7 mi | 2026-06-09 | 0215 |
| La Bella At Clifton Clifton | 13.5 mi | 2025-06-25 | 1354 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |