Nursing homeActive
Elevate Care Palos Heights
12550 South Ridgeland Avenue, Palos Heights, IL 604637085979300111 certified beds · 96 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
10
since 2023
Deficiencies
21
● 0● 17● 4
Penalties · 3 yrs
$48,832
2 fines · 1 action
Last survey
2026-05-27
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 2
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Illinois Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-05-27 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2025-09-23 | Complaint | 011 | CMS-2567 (Care Compare) | — |
| 2025-07-15 | Complaint | 040 | CMS-2567 (Care Compare) | — |
| 2025-01-24 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2024-10-25 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-09-22 | Complaint | 031 | CMS-2567 (Care Compare) | — |
| 2024-08-20 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-06-10 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2023-12-14 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2023-03-09 | Standard | 041 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Illinois Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-09Record 145779-20260527-F656
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-10-03Record 145779-20250923-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-03Record 145779-20250923-F609
F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-23Record 145779-20250715-F568
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-25Record 145779-20250715-F584
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-25Record 145779-20250715-F677
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-07-26Record 145779-20250715-F921
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 145779-20250124-F558
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 145779-20250124-F880
F770Provide timely, quality laboratory services/tests to meet the needs of residents.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-29Record 145779-20241025-F770
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-10-11Record 145779-20240922-F600
F602Protect each resident from the wrongful use of the resident's belongings or money.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-11Record 145779-20240922-F602
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-11Record 145779-20240922-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-11Record 145779-20240922-F610
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-29Record 145779-20240820-F755
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-06-14Record 145779-20240610-F689
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-03-10Record 145779-20230309-F600
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-10Record 145779-20230309-F689
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-03-10Record 145779-20230309-F812
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-03-10Record 145779-20230309-F880
F885Report COVID19 data to residents and families.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-03-10Record 145779-20230309-F885
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-11-25 | Civil money penalty | $15,857 | CMS · Penalties |
| 2024-09-22 | Civil money penalty | $32,975 | CMS · Penalties |
| 2024-09-22 | Denial of payment for new admissions Payment denial for 9 days, from 2024-10-20 | — | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.52
Facility
Illinois
National
Illinois 0.72 · National 0.69
Total nurse hours per resident day3.54
Facility
Illinois
National
Illinois 3.45 · National 3.86
Weekend total nurse hours2.97
Facility
Illinois
National
Illinois 3.08 · National 3.42
Total nursing staff turnover44%
Facility
Illinois
National
Illinois 45% · National 46%
Registered nurse turnover14%
Facility
Illinois
National
Illinois 42% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Illinois | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 5.6% | 4.8% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 1.1% | 3.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 6.7% | 21.7% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.7% | 1.5% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.4% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 12.0% | 13.4% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 2.7% | 6.3% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 10.2% | 18.3% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Andrews, Amanda Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hard, Roy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Jain, Dinesh Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Meystel, Moshe Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Spector, Jennifer Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Turofsky, Steven Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Wilhelm, Naftali Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Young, Raina Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Andrews, Amanda Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Andrews, Amanda Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Andrews, Amanda Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Andrews, Amanda Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Aperion Care Exec Holdings LLC Organization | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Berkowitz, David Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Curis Services LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Elevate Care Consulting LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Elevate Care Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Frank, Craig Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Frank, Craig Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Hard, Roy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hard, Roy Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Jain, Dinesh Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Meir Meystel Revocable Trust Organization | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Meystel, Meir Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Meystel, Moshe Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Meystel, Moshe Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Meystel, Moshe Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Meystel, Yosef Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Spector, Jennifer Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Spector, Jennifer Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Thengil, Jimmy Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Turofsky, Steven Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Turofsky, Steven Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Wilhelm, Naftali Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Wilhelm, Naftali Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Young, Raina Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Young, Raina Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
Part of a chain
Elevate Care — 14 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Illinois.
No county cost figures on file for Cook.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Aliya Of Crestwood Crestwood | 1.4 mi | 2026-06-30 | 0346 |
| Crestwood Terrace Crestwood | 2.2 mi | 2026-01-09 | 0147 |
| Avantara Palos Heights Palos Heights | 2.0 mi | 2026-03-15 | 1363 |
| Harmony Palos Palos Heights | 2.1 mi | 2026-05-21 | 0274 |
| Chicago Ridge SNF Chicago Ridge | 2.6 mi | 2026-02-06 | 16713 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |