Nursing homeActive

Luther Manor at Hillcrest

3131 Hillcrest Road, Dubuque, IA 520015635881413103 certified beds · 91 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
8
since 2023
Deficiencies
24
1203
Penalties · 3 yrs
$42,406
2 fines · 1 action
Last survey
2026-02-12
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 4
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Iowa Department of Inspections, Appeals & Licensing · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-02-12Standard1101CMS-2567 (Care Compare)
2025-10-23Complaint001CMS-2567 (Care Compare)
2025-09-18Complaint011CMS-2567 (Care Compare)
2024-12-30Complaint020CMS-2567 (Care Compare)
2024-10-17Standard010CMS-2567 (Care Compare)
2024-08-14Complaint010CMS-2567 (Care Compare)
2023-11-02Complaint020CMS-2567 (Care Compare)
2023-09-25Standard030CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Iowa Department of Inspections, Appeals & Licensing publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-02-12Standard survey · 12 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-03-06Record 165513-20260212-F689
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 165513-20260212-F580
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 165513-20260212-F582
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 165513-20260212-F584
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 165513-20260212-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 165513-20260212-F684
F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 165513-20260212-F809
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 165513-20260212-F812
F865Have a plan that describes the process for conducting QAPI and QAA activities.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 165513-20260212-F865
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 165513-20260212-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 165513-20260212-F883
F732Post nurse staffing information every day.Scope/severity CPaperwork
Staffing
Widespread; potential for minimal harm.Corrected 2026-03-06Record 165513-20260212-F732
2025-10-23Complaint survey · 1 deficiencyOfficial report
F760Ensure that residents are free from significant medication errors.Scope/severity GHarm
Medication
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-10-24Record 165513-20251023-F760
2025-09-18Complaint survey · 2 deficienciesOfficial report
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-10-02Record 165513-20250918-F697
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-01Record 165513-20250918-F755
2024-12-30Complaint survey · 2 deficienciesOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-01-23Record 165513-20241230-F812
F865Have a plan that describes the process for conducting QAPI and QAA activities.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-23Record 165513-20241230-F865
2024-10-17Standard survey · 1 deficiencyOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-10-31Record 165513-20241017-F812
2024-08-14Complaint survey · 1 deficiencyOfficial report
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-29Record 165513-20240814-F804
2023-11-02Complaint survey · 2 deficienciesOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-13Record 165513-20231102-F584
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-13Record 165513-20231102-F677
2023-09-25Standard survey · 3 deficienciesOfficial report
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-10Record 165513-20230925-F623
F638Assure that each resident’s assessment is updated at least once every 3 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-10Record 165513-20230925-F638
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-10Record 165513-20230925-F755

Penalties & enforcement

DateActionAmountSource
2026-02-12Civil money penalty$34,125CMS · Penalties
2025-07-25Civil money penalty$8,281CMS · Penalties
2025-07-25Denial of payment for new admissions
Payment denial for 34 days, from 2025-09-20
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.66
Facility
Iowa
National
Iowa 0.74 · National 0.69
Total nurse hours per resident day4.49
Facility
Iowa
National
Iowa 3.82 · National 3.86
Weekend total nurse hours3.99
Facility
Iowa
National
Iowa 3.37 · National 3.42
Total nursing staff turnover54%
Facility
Iowa
National
Iowa 44% · National 46%
Registered nurse turnover58%
Facility
Iowa
National
Iowa 42% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIowaNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.1%4.2%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
3.4%3.8%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
34.2%19.5%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.9%2.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
25.5%17.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.6%4.6%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
21.8%20.8%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Johnson, Cassandra
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Kirkendall, Matthew
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Pavel, Asher
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Sheinbein, Joshua
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Stellar Healthcare Mgmt LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Svarc, Jonah
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
3131 Hillcrest Propco LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Hoffman, Jessica
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Hoffman, Shlomo
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Johnson, Cassandra
Individual
ADP OF THE SNFNOT APPLICABLE
Kirkendall, Matthew
Individual
ADP OF THE SNFNOT APPLICABLE
Ltc Consulting Services LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Midwest SNF Holdings LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Pavel, Asher
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Pavel, Asher
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Pavel, Asher
Individual
ADP OF THE SNFNOT APPLICABLE
Sheinbein, Joshua
Individual
ADP OF THE SNFNOT APPLICABLE
Sheinbein, Joshua
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Sheinbein, Joshua
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Stellar Healthcare Mgmt LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Svarc, Jonah
Individual
ADP OF THE SNFNOT APPLICABLE
Svarc, Jonah
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Svarc, Jonah
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Yy Sea Family Irrevocable Trust
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Shlomo Hoffman10 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Iowa.

No county cost figures on file for Dubuque.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Ennoble Nursing and Rehab
Dubuque
0.2 mi2025-06-05020
Dubuque Specialty Care
Dubuque
0.7 mi2025-07-302192
Grand Meadows Senior Living & Health Care
Asbury
2.0 mi2026-03-260191
Harmony Dubuque
Dubuque
2.3 mi2026-03-120262
Hawkeye Care Center Dubuque
Asbury
2.3 mi2025-09-18091
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01