Nursing homeActive

Good Neighbor Home

105 McCarren Drive, Manchester, IA 520575639273907112 certified beds · 94 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2023
Deficiencies
8
053
Penalties · 3 yrs
none on file
Last survey
2025-10-10
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 5
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Iowa Department of Inspections, Appeals & Licensing · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-10-10Complaint021CMS-2567 (Care Compare)
2025-06-19Standard000CMS-2567 (Care Compare)
2024-08-15Standard010CMS-2567 (Care Compare)
2024-02-08Standard020CMS-2567 (Care Compare)
2023-08-02Infection control002CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Iowa Department of Inspections, Appeals & Licensing publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-10-10Complaint survey · 3 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-10-30Record 165503-20251010-F689
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-30Record 165503-20251010-F550
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-10-30Record 165503-20251010-F725
2024-08-15Standard survey · 1 deficiencyOfficial report
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-15Record 165503-20240815-F880
2024-02-08Standard survey · 2 deficienciesOfficial report
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 165503-20240208-F658
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 165503-20240208-F812
2023-08-02Infection control survey · 2 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity GHarm
Dignity & rights
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-08-02Record 165503-20230802-F550
F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.Scope/severity JHarm
Dignity & rights
Isolated; immediate jeopardy to resident health or safety.Corrected 2023-08-02Record 165503-20230802-F622

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.96
Facility
Iowa
National
Iowa 0.74 · National 0.69
Total nurse hours per resident day4.33
Facility
Iowa
National
Iowa 3.82 · National 3.86
Weekend total nurse hours3.70
Facility
Iowa
National
Iowa 3.37 · National 3.42
Total nursing staff turnover27%
Facility
Iowa
National
Iowa 44% · National 46%
Registered nurse turnover10%
Facility
Iowa
National
Iowa 42% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIowaNational
Percentage of long-stay residents with pressure ulcers
lower is better
1.5%4.2%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
10.6%3.8%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
23.8%19.5%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
8.8%2.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
13.2%17.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
5.3%4.6%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
19.0%20.8%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Andrews, Amber
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Carpenter, Matthew
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Engelken, Mackenzie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Gerst, Timothy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Gibbs, Kristy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Morris, Kyle
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ronek Menard, Rachel
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Schlicht, Valarie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Tibbott, Jessie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bcg Holdings Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Bessey, Linda
Individual
CORPORATE OFFICERNOT APPLICABLE
Brehme Drug Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Brighton Consulting Group LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Button, Charles
Individual
CORPORATE OFFICERNOT APPLICABLE
Carpenter, Matthew
Individual
ADP OF THE SNFNOT APPLICABLE
Cascade Lumber Company
Organization
ADP OF THE SNFNOT APPLICABLE
Cattail Bcg LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Cattail Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Ecsi Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Gerst, Timothy
Individual
ADP OF THE SNFNOT APPLICABLE
Greve, Teresa
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hacker Nelson And Co PC
Organization
ADP OF THE SNFNOT APPLICABLE
Hammell, Diane
Individual
CORPORATE OFFICERNOT APPLICABLE
Iowa Health Care Association
Organization
ADP OF THE SNFNOT APPLICABLE
Jaeger, Amber
Individual
ADP OF THE SNFNOT APPLICABLE
Jebens, Carol
Individual
CORPORATE DIRECTORNOT APPLICABLE
Kramer, Milt
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mahoney, Randy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Rauch, Terry
Individual
CORPORATE OFFICERNOT APPLICABLE
Swinton, Joann
Individual
CORPORATE DIRECTORNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Iowa.

No county cost figures on file for Delaware.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Edgewood Convalescent Home
Edgewood
11.0 mi2025-09-25030
Strawberry Point Lutheran Home
Strawberry Point
14.8 mi2026-06-17280
MercyOne Dyersville Senior Care
Dyersville
15.8 mi2025-11-06060
Monticello Nursing & Rehab Center
Monticello
21.9 mi2026-06-240210
Elkader Care Center
Elkader
25.1 mi2025-12-18021
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01