Nursing homeActiveSpecial Focus Facility candidate · what this means

Northgate Care Center

960 4th Street NW, Waukon, IA 52172563568349350 certified beds · 41 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2024
Deficiencies
20
0182
Penalties · 3 yrs
$87,160
1 fine
Last survey
2026-03-04
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 3
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Iowa Department of Inspections, Appeals & Licensing · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-03-04Standard091CMS-2567 (Care Compare)
2025-11-14Complaint071CMS-2567 (Care Compare)
2025-02-20Standard000CMS-2567 (Care Compare)
2024-09-22Complaint010CMS-2567 (Care Compare)
2024-04-25Standard010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Iowa Department of Inspections, Appeals & Licensing publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-03-04Standard survey · 10 deficienciesOfficial report
F760Ensure that residents are free from significant medication errors.Scope/severity LHarm
Medication
Widespread; immediate jeopardy to resident health or safety.Corrected 2026-03-25Record 165338-20260304-F760
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 165338-20260304-F552
F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 165338-20260304-F605
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 165338-20260304-F641
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 165338-20260304-F684
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 165338-20260304-F688
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 165338-20260304-F689
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity FStandard
Medication
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 165338-20260304-F761
F865Have a plan that describes the process for conducting QAPI and QAA activities.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 165338-20260304-F865
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 165338-20260304-F880
2025-11-14Complaint survey · 8 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-11-24Record 165338-20251114-F684
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-08Record 165338-20251114-F550
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-08Record 165338-20251114-F580
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-08Record 165338-20251114-F656
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-08Record 165338-20251114-F725
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-08Record 165338-20251114-F760
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-08Record 165338-20251114-F842
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-12-08Record 165338-20251114-F880
2024-09-22Complaint survey · 1 deficiencyOfficial report
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-10Record 165338-20240922-F760
2024-04-25Standard survey · 1 deficiencyOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-25Record 165338-20240425-F812

Penalties & enforcement

DateActionAmountSource
2026-03-04Civil money penalty$87,160CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.40
Facility
Iowa
National
Iowa 0.74 · National 0.69
Total nurse hours per resident day2.97
Facility
Iowa
National
Iowa 3.82 · National 3.86
Weekend total nurse hours2.62
Facility
Iowa
National
Iowa 3.37 · National 3.42
Total nursing staff turnover34%
Facility
Iowa
National
Iowa 44% · National 46%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIowaNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.3%4.2%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.0%3.8%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
24.6%19.5%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%2.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
9.7%17.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
6.8%4.6%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
24.8%20.8%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Beasley, Karla
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Behounek, Linsey
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Borcherding, Jenny
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Burken, Sheri
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Friedenberg, Laura
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hedberg, Jennifer
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hennager, Christina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Heying, Larina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Houston, Mindy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Jaeger, Krystle
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Larson, Melissa
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Legacy Healthcare Financial Services LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Love-Steiber, Andrea
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mcclure, Dorothy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Otterbeck, Patricia
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Rajchenbach, Chaim
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Shabat, Menachem
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Shear, Kiley
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Van Veghel, Elizabeth
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wierschem, Bobbie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wikan, Lou Ann
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Beasley, Karla
Individual
ADP OF THE SNFNOT APPLICABLE
Behounek, Linsey
Individual
ADP OF THE SNFNOT APPLICABLE
Borcherding, Jenny
Individual
ADP OF THE SNFNOT APPLICABLE
Burken, Sheri
Individual
ADP OF THE SNFNOT APPLICABLE
Cascade Capital Holdings LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Cascade Capital Partners LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Ccg Gorgona LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Friedenberg, Laura
Individual
ADP OF THE SNFNOT APPLICABLE
Friedman, Brian
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Gorgona Holdco LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Gorgona Propco Holdings LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Gorgona Sub Holdco LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Hedberg, Jennifer
Individual
ADP OF THE SNFNOT APPLICABLE
Hennager, Christina
Individual
ADP OF THE SNFNOT APPLICABLE
Heying, Larina
Individual
ADP OF THE SNFNOT APPLICABLE
Houston, Mindy
Individual
ADP OF THE SNFNOT APPLICABLE
Jaeger, Krystle
Individual
ADP OF THE SNFNOT APPLICABLE
Larson, Melissa
Individual
ADP OF THE SNFNOT APPLICABLE
Legacy Healthcare Financial Services LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Love-Steiber, Andrea
Individual
ADP OF THE SNFNOT APPLICABLE
Mcclure, Dorothy
Individual
ADP OF THE SNFNOT APPLICABLE
Mn8 Rh Holdco LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Otterbeck, Patricia
Individual
ADP OF THE SNFNOT APPLICABLE
Rajchenbach, Avrum
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Rajchenbach, Chaim
Individual
ADP OF THE SNFNOT APPLICABLE
Rajchenbach, Rivka
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Schwartz, David
Individual
ADP OF THE SNFNOT APPLICABLE
Shabat, Ahuva
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Shabat, Menachem
Individual
CORPORATE OFFICERNOT APPLICABLE
Shear, Kiley
Individual
ADP OF THE SNFNOT APPLICABLE
Van Veghel, Elizabeth
Individual
ADP OF THE SNFNOT APPLICABLE
Waukon Ia Property Holdings, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Wierschem, Bobbie
Individual
ADP OF THE SNFNOT APPLICABLE
Wikan, Lou Ann
Individual
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Legacy Healthcare89 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Iowa.

No county cost figures on file for Allamakee.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Good Samaritan - Waukon
Waukon
0.8 mi2026-04-301141
Thornton Manor Nursing and Care Center
Lansing
13.6 mi2025-04-03060
Wellington Place
Decorah
13.3 mi2025-08-07000
The Highlands
Decorah
15.8 mi2026-06-183223
Ossian Care Center
Ossian
17.1 mi2026-05-070190
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01