Nursing homeActive
Friendship Haven, Inc
420 South Kenyon Road, Fort Dodge, IA 505015155732121155 certified beds · 118 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
7
since 2024
Deficiencies
16
● 0● 16● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-01-21
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Iowa Department of Inspections, Appeals & Licensing · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-01-21 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2025-09-10 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2025-07-03 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2024-12-31 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2024-11-21 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-08-08 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2024-01-25 | Standard | 040 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Iowa Department of Inspections, Appeals & Licensing publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-06Record 165291-20260121-F689
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 165291-20250910-F600
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 165291-20250910-F610
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-07Record 165291-20250703-F628
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-07Record 165291-20250703-F690
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-07Record 165291-20250703-F695
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-01Record 165291-20241231-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-01Record 165291-20241231-F610
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 165291-20241121-F609
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-09Record 165291-20240808-F689
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-09Record 165291-20240808-F693
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-09Record 165291-20240808-F698
F638Assure that each resident’s assessment is updated at least once every 3 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-21Record 165291-20240125-F638
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-21Record 165291-20240125-F641
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-21Record 165291-20240125-F656
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-21Record 165291-20240125-F658
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.83
Facility
Iowa
National
Iowa 0.74 · National 0.69
Total nurse hours per resident day4.41
Facility
Iowa
National
Iowa 3.82 · National 3.86
Weekend total nurse hours4.13
Facility
Iowa
National
Iowa 3.37 · National 3.42
Total nursing staff turnover40%
Facility
Iowa
National
Iowa 44% · National 46%
Registered nurse turnover39%
Facility
Iowa
National
Iowa 42% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Iowa | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.0% | 4.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.3% | 3.8% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 19.6% | 19.5% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 8.6% | 2.4% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 16.9% | 17.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 2.6% | 4.6% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 19.1% | 20.8% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Thorson, Julie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Anderson, Troy Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Bemrich, Matthew Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Burns, Timothy Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Conrad, Cari Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Derrig, Mindy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Engels, Kalleen Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Engler, John Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Fillmore, Luke Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Glasgo, Leah Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Heffernan, Lindsay Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Hotz Clark, Sharon Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Hoversten-Majewski, Erin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Johnson, Matthew Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Johnson, Michelle Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Mccarville, Mitch Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Nanninga, Melissa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Osborne Stubbs, Ricki Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Singer, Robert Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Thorson, Julie Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Wallace, Lincoln Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Whaley, Linda Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Iowa.
No county cost figures on file for Webster.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Fort Dodge Health and Rehabilitation Fort Dodge | 3.9 mi | 2026-02-26 | 0426 |
| Marian Home Fort Dodge | 3.9 mi | 2025-04-24 | 001 |
| Grandview Healthcare Center Dayton | 15.3 mi | 2025-12-11 | 1101 |
| Humboldt County Memorial Hospital Humboldt | 18.7 mi | 2026-02-09 | 070 |
| Stratford Specialty Care Stratford | 18.5 mi | 2025-12-04 | 0250 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |