Nursing homeActive

Southeast Iowa Regional Medical - Klein Center

1307 South Gear Avenue, West Burlington, IA 526553197681000160 certified beds · 143 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
7
since 2024
Deficiencies
19
0172
Penalties · 3 yrs
$65,094
2 fines
Last survey
2026-06-18
Standard
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 1
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Iowa Department of Inspections, Appeals & Licensing · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-18Standard080CMS-2567 (Care Compare)
2025-12-17Complaint001CMS-2567 (Care Compare)
2025-10-30Complaint010CMS-2567 (Care Compare)
2025-06-26Complaint010CMS-2567 (Care Compare)
2025-05-01Standard050CMS-2567 (Care Compare)
2024-11-13Complaint001CMS-2567 (Care Compare)
2024-06-13Standard020CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Iowa Department of Inspections, Appeals & Licensing publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-18Standard survey · 8 deficienciesOfficial report
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-07-17Record 165110-20260618-F552
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-17Record 165110-20260618-F578
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-17Record 165110-20260618-F583
F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-17Record 165110-20260618-F605
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-17Record 165110-20260618-F658
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-17Record 165110-20260618-F689
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-07-17Record 165110-20260618-F725
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-07-17Record 165110-20260618-F880
2025-12-17Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-12-22Record 165110-20251217-F684
2025-10-30Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-13Record 165110-20251030-F689
2025-06-26Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-03Record 165110-20250626-F689
2025-05-01Standard survey · 5 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-23Record 165110-20250501-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-23Record 165110-20250501-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-23Record 165110-20250501-F610
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-05-23Record 165110-20250501-F803
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-23Record 165110-20250501-F804
2024-11-13Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-12-05Record 165110-20241113-F689
2024-06-13Standard survey · 2 deficienciesOfficial report
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-12Record 165110-20240613-F658
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-12Record 165110-20240613-F804

Penalties & enforcement

DateActionAmountSource
2025-12-17Civil money penalty$57,073CMS · Penalties
2024-11-12Civil money penalty$8,021CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.43
Facility
Iowa
National
Iowa 0.74 · National 0.69
Total nurse hours per resident day4.78
Facility
Iowa
National
Iowa 3.82 · National 3.86
Weekend total nurse hours4.29
Facility
Iowa
National
Iowa 3.37 · National 3.42
Total nursing staff turnover24%
Facility
Iowa
National
Iowa 44% · National 46%
Registered nurse turnover7%
Facility
Iowa
National
Iowa 42% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIowaNational
Percentage of long-stay residents with pressure ulcers
lower is better
9.1%4.2%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.1%3.8%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
14.1%19.5%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.2%2.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
18.2%17.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.7%4.6%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
22.2%20.8%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Great River Health System Inc
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Alexander, Jeremy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Anderson, Joy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Aramark Healthcare Support Services LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Barr, Deanna
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Chelf, Todd
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Colgan, Teresa
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Deets, Ryan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Dodd, Neal
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Engberg, Robert
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Fleming, Beth
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Great River Health System Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hagan, Tomi
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hickey, Michael
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Huffman, Robert
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Klopfenstein, Mary
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Martin, Douglas
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mccoy, Michael
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mckillip, John
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mcnamee, Carla
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Rashid, John
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Rodriguez, Russell
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ryon, Joel
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Southeast Iowa Regional Medical Center Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Stephenson, Victoria
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
West, Amy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Yost, Michael
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Alexander, Jeremy
Individual
ADP OF THE SNFNOT APPLICABLE
Anderson, Joy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Aramark Healthcare Support Services LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Barr, Deanna
Individual
CORPORATE DIRECTORNOT APPLICABLE
Chelf, Todd
Individual
ADP OF THE SNFNOT APPLICABLE
Cliftonlarsonallen LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Colgan, Teresa
Individual
CORPORATE OFFICERNOT APPLICABLE
Deets, Ryan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Dodd, Neal
Individual
CORPORATE DIRECTORNOT APPLICABLE
Dunn, Hope
Individual
ADP OF THE SNFNOT APPLICABLE
Engberg, Robert
Individual
CORPORATE DIRECTORNOT APPLICABLE
Fleming, Beth
Individual
ADP OF THE SNFNOT APPLICABLE
Hagan, Tomi
Individual
ADP OF THE SNFNOT APPLICABLE
Hickey, Michael
Individual
CORPORATE DIRECTORNOT APPLICABLE
Huffman, Robert
Individual
CORPORATE DIRECTORNOT APPLICABLE
Klopfenstein, Mary
Individual
ADP OF THE SNFNOT APPLICABLE
Linhart, Daniel
Individual
ADP OF THE SNFNOT APPLICABLE
Martin, Douglas
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mccoy, Michael
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mccoy, Michael
Individual
CORPORATE OFFICERNOT APPLICABLE
Mckillip, John
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mcnamee, Carla
Individual
CORPORATE DIRECTORNOT APPLICABLE
Rashid, John
Individual
ADP OF THE SNFNOT APPLICABLE
Riherd, Gina
Individual
CORPORATE DIRECTORNOT APPLICABLE
Southeast Iowa Regional Medical Center Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Stephenson, Victoria
Individual
CORPORATE DIRECTORNOT APPLICABLE
West, Amy
Individual
ADP OF THE SNFNOT APPLICABLE
Yost, Michael
Individual
ADP OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Iowa.

No county cost figures on file for Des Moines.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Oakview Nursing and Rehabilitation
Burlington
0.7 mi2025-06-230101
Azria Health Prairie Ridge
Mediapolis
13.6 mi2026-05-191591
New London Specialty Care
New London
14.6 mi2026-06-15071
Henderson County Ret Center
Stronghurst
14.2 mi2025-04-02030
Wapello Specialty Care
Wapello
18.4 mi2025-11-201253
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01