Nursing homeActive
Friendship Village Retirement
600 Park Lane, Waterloo, IA 50702319291810072 certified beds · 66 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
8
● 1● 6● 1
Penalties · 3 yrs
—
none on file
Last survey
2025-11-17
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Iowa Department of Inspections, Appeals & Licensing · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-11-17 | Standard | 010 | CMS-2567 (Care Compare) | — |
| 2024-10-09 | Standard | 110 | CMS-2567 (Care Compare) | — |
| 2024-07-16 | Complaint | 011 | CMS-2567 (Care Compare) | — |
| 2023-08-10 | Standard | 030 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Iowa Department of Inspections, Appeals & Licensing publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-18Record 165081-20251117-F641
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-10Record 165081-20241009-F644
F641Ensure each resident receives an accurate assessment.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-10-10Record 165081-20241009-F641
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-01-26Record 165081-20240716-F689
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-31Record 165081-20240716-F919
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-30Record 165081-20230810-F600
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-30Record 165081-20230810-F803
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-30Record 165081-20230810-F812
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.81
Facility
Iowa
National
Iowa 0.74 · National 0.69
Total nurse hours per resident day4.78
Facility
Iowa
National
Iowa 3.82 · National 3.86
Weekend total nurse hours4.38
Facility
Iowa
National
Iowa 3.37 · National 3.42
Total nursing staff turnover28%
Facility
Iowa
National
Iowa 44% · National 46%
Registered nurse turnover23%
Facility
Iowa
National
Iowa 42% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Iowa | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 0.5% | 4.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 7.2% | 3.8% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 14.0% | 19.5% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 2.2% | 2.4% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 17.6% | 17.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 3.8% | 4.6% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 30.9% | 20.8% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Friends Of Faith Retirement Homes, Inc Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Adams, Sally Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Anderson, Craig Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bauer, Rick Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Friends Of Faith Retirement Homes, Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Gillen, Steven Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Grady, Jim Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hlad, Tom Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Jurgensen, Christina Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Kiewiet, Ronald Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Morris, Brad Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Nardini, Jay Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ramesh, Pradeep Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rygh, Christopher Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Smith, Robert Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Turner, Sheryl Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Uhlenhopp, Ellen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Adams, Sally Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Anderson, Craig Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Anderson, Craig Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Bauer, Rick Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bauer, Rick Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Friends Of Faith Retirement Homes, Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gillen, Steven Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Gillen, Steven Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Grady, Jim Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Grady, Jim Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hlad, Tom Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Hlad, Tom Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Jurgensen, Christina Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Jurgensen, Christina Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kiewiet, Ronald Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kiewiet, Ronald Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Morris, Brad Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Morris, Brad Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Nardini, Jay Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Nardini, Jay Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ramesh, Pradeep Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rygh, Christopher Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rygh, Christopher Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Smith, Robert Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Smith, Robert Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Turner, Sheryl Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Turner, Sheryl Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Uhlenhopp, Ellen Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Uhlenhopp, Ellen Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Iowa.
No county cost figures on file for Black Hawk.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Ravenwood Specialty Care Waterloo | 0.4 mi | 2026-06-18 | 0193 |
| Harmony Waterloo Waterloo | 0.5 mi | 2026-06-11 | 0211 |
| Northcrest Specialty Care Waterloo | 3.9 mi | 2026-02-12 | 1271 |
| Harmony House Health Care Center Waterloo | 3.6 mi | 2026-06-30 | 0344 |
| Pinnacle Specialty Care Cedar Falls | 4.6 mi | 2026-06-09 | 0211 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |